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Q&A: Role of Customer Success According to Three Leading Investors

ChurnZero

Other signs of explosive growth potential at this early stage are a highly efficient sales motion, though this is most often still a work in progress at this stage. Meaningful inbound leads, even at this early stage, are often a sign that the market is hungry for the product offering.

Scale 98
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After Selling For $580M, Here’s What I Learned About SaaS During My Time At Buildium

Outseta

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. And working in the property management industry? How the hell does that happen?

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Understanding the SaaS business model

ProfitWell

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

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Is Seed the new Series A? (Video + Transcript)

SaaStr

I’m the founder of Blossom Capital. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. I work with Dawn Capital. We are a purely B2B fund, focused on software and fintech. We’ve got half a billion into management.

New CTO 146
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Seed Investing Today: What’s Changed, What Hasn’t with Aileen Lee and Jason Lemkin (Video + Transcript)

SaaStr

Aileen Lee: But these are also super… I mean, you were talking about growth stage companies where they’ve got strong product market fit. Like scheduling shifts, paying folks, giving them cash advances, communicating with the manager. There’s no technology, they need money to actually build software.