How To Identify At-Risk Customers & Prevent Churn?
User Pilot
JANUARY 31, 2023
The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs. Bad customer support: Poor customer support leaves customers without help or thinking their complaints are not taken seriously.
Let's personalize your content