wepay

JANUARY 23, 2018

As a SaaS business, or any online software business, moves beyond its startup phase and starts to grow seriously, there is a period of adjustment as the business adapts its operations, sales and other functions to the need for scale. Sales and marketing teams need to prioritize new customer acquisition.

SaaS Payments 40

SaaS Payments Payment Services Business SaaS 40

OPEXEngine

JANUARY 14, 2020

Public Software Companies. +8%. Many factors drive the high-growth of SaaS companies, including higher market adoption of SaaS and the structural advantages of the recurring subscription revenue model – see Why SaaS Companies Grow Faster. In every market, a few companies garner the majority of the market. Profitability.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

FastSpring

JUNE 22, 2022

Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption. We talked about one of the biggest trends playing out in the software industry: the convergence of B2B and B2C. What does that mean exactly?

B2C 146

B2C Payments SaaS Payments B2B 146

Sales Hacker

NOVEMBER 15, 2017

Artificial Intelligence (AI) refers to a system of computers, software, machines and processes that simulate certain aspects of human intelligence such as image perception, voice recognition and reasoning. Base Salary refers to an agreed-upon amount of payment an employee received as compensation for work rendered. Cold Email.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SaaStr

NOVEMBER 21, 2020

How should startups decide which customer segment to focus on? * What is the right way to onboard them? I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. When is the right time?

SaaS Payments 266

SaaS Payments Scale Payment Services Payment Solutions 266

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. We could translate the software into Spanish. How the hell does that happen?

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Totango

DECEMBER 10, 2019

It’s especially important that teams communicate fully and clearly every time a customer moves to a new stage of their journey, such as when sales passes a new customer onto the onboarding team. Does your team have to log into multiple systems to see all of a customer’s information?

Retention 64

Retention B2B Enterprise Payment Services 64

SaaStr

JUNE 16, 2020

So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution. And this is highlighting something that we’re really seeing across the board.

Sales Hiring 161

Sales Hiring Scale SaaS Payments Payment Services 161

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Metering / Billing / Payment Process. Customer and User Onboarding. Customer Onboarding.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136