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9 Best Customer Success Communities in 2022

Totango

Getting involved in the best customer success communities can give you access to the resources you need to take your CS team to new levels of performance. Hosting CS webinars, teleconferences, and seminars. Providing a resource for CS team members to find answers to business challenges and technical problems. Gain Grow Retain.

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The 30+ Most Desirable Sales Skills & Traits You MUST Develop To Become An Unstoppable Rep

Sales Hacker

Modern sales teams need competent professionals with a variety of talents, skills and abilities. But in a hyper changing landscap e, which are the most crucial sales skills and traits that reps must possess (or develop) in order to exceed targets and deliver consistent sales success? Sales teams rarely operate as a one-person army.

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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

And by virtue of that, it’s essential that Customer Success software – like a Customer Success team – plays well with the others it works alongside if the customer is to truly come first. Bad satisfaction rating” alert so CSMs can immediately reach out to frustrated customers who cite having a poor experience. Who owns it?

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SaaStr Podcasts for the Week with Kustomer, Google Cloud, and Zenoss — August 8, 2019

SaaStr

Here’s what Eyal and Megan talk about: How to develop software faster. But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. This podcast is an excerpt of Eyal and Megan’s session at SaaStr Annual 2019. Missed the session?

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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

You Can’t Teach a Kid to Ride a Bike at a Seminar. Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Wooden on Leadership. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Agile Selling.

Scale 141
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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130
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40+ of the World’s Best Sales Training Programs to Get Your Team Into Shape

Sales Hacker

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! Only a team of superb talent can move your business ahead of the competition. The same calculus especially applies the sales team. ASLAN Training & Development.

Scale 81