Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. It was a little more of a journey than a direct mission, and it was all because of a teacher who took the opportunity to invest in his students that initiated my pivot to technology.

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 190

Payment Methods Merchant Services Scale Payments 190

SaaStr

DECEMBER 13, 2019

Yousuf Khan: Well, the CIO is fundamentally owning the business technology function of the company. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Is that a new innovation in org structures and the remit of the role?

Technical Advisors 153

Technical Advisors Scale Technical Review Payment Solutions 153

SaaStr

APRIL 18, 2019

Join G2 Crowd CEO Godard Abel for a session on the secrets to the top-rated vendors on G2Crowd, AppExchange, and other platforms. I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And so once I had the idea I convinced my father to invest and become a customer.

Sales Recruiting 166

Sales Recruiting VP of Engineering Scale SaaS Payments 166

SaaStr

MARCH 3, 2020

So if you need to wait longer, if you need to prepare your board for a longer process, don’t just check the box because the board told you to. Don’t just check the box because the retained search firm wants to get the second half of their payment. QUESTION 4: Comp range in OTE as a function of your current revenue.

Sales Hiring 152

Sales Hiring Sales Recruiting Scale CTO Hire 152

SaaStr

JUNE 28, 2022

While startups have ups and downs, if you tell the VCs you’re going to hit $250,000 in revenue this month … make 100 percent sure you hit that projection. At least, just that one month during the funding process. And if they are seed investing in the round (surprisingly common) — disclose it! Too many founder vesting issues.

Finance 275

Finance Technical Review CTO Hire New CTO 275