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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

If you’re not sure if FastSpring is the right payment system and merchant of record (MOR) for your B2C and/or B2B SaaS company, we want to know what questions and concerns you have so we can take that into consideration as we continue building out our features and products. Strengthening Customer Relationships.

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13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

User Pilot

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Foster a sense of community among users for support and belonging.

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What Is Enterprise OEM Software Licensing?

Sales Hacker

It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas. The licensor enjoys a new revenue stream. A supply chain management system licenses a BI application.

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Buy vs. Build: The Subscription Billing Iceberg Effect

Chargify

It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. For companies who build their own billing integration, they ultimately invest substantial resources in ongoing development work and an arsenal of various third party tools to keep up with their growing needs.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. In the revenue-centric SaaS world, Amarachi strives to provide customers with the highest value at every step of their customer journey. Allison Pickens. Anika Zubair. Dana Alvarenga.

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SaaStr Podcasts for the Week with Pleo and Talkdesk — October 4, 2019

SaaStr

How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * Ep 271: Gillian Heltai oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. What changes? *

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