SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. Ep 256: As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market.

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

ChurnZero

JANUARY 4, 2019

In the quest for finding scalable ways to help customers realize more value out of the software they buy, more and more software companies are turning to customer education. Only AI can provide truly intuitive onboarding for new customers who expect a seamless digital experience.” – Anthony Macciola, Chief Innovation Officer, ABBYY.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

ChurnZero

JANUARY 4, 2019

In the quest for finding scalable ways to help customers realize more value out of the software they buy, more and more software companies are turning to customer education. Only AI can provide truly intuitive onboarding for new customers who expect a seamless digital experience.” – Anthony Macciola, Chief Innovation Officer, ABBYY.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

BrightBack

APRIL 6, 2020

While it’s difficult to remember when the subscription model wasn’t as popular as it is today, a select few early innovators contributed to a rapid adoption of subscription services and goods, which reached a tipping point in 2012. The subscription industry is entering a retention-led phase of growth.

Subscription 59

Subscription Payment Features Retention Payment Methods 59

yoursales

JANUARY 28, 2022

Do you know of software, which belongs on this list? With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. bao solutions - Digital conversation support for your sales success. Shield App - Real-time LinkedIn Analytics. Work with anyone, anywhere, now.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Andreessen Horowitz

APRIL 29, 2024

With the combination of diligence solutions (e.g., We also sought the advice of several software providers who work with fintech borrowers to get their best approaches to managing one or more debt facilities. Certain software and services providers have the ability to do all 3; other times the roles are divided.

Payment Services 85

Payment Services Payment Solutions Development Team Review Outsourcing Services 85

Casey Accidental

DECEMBER 11, 2023

In a previous post , I talked about how product work post-product/market fit shifts from zero to one innovation to features, growth, and scaling work. But a question founders and teams often ask is when do we start layering in innovation work again that creates new value props. Canva was more of a single player and SMB tool.

Payments 113

Payments Scale Payment Solutions Technical Review 113

yoursales

DECEMBER 12, 2018

Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Mimiran – More Leads and More Deals for SMB Services Business. noCRM.io – Lead management software that really helps salespeople. SugarCRM – CRM Software & Online Customer Relationship Management. Other Tools.

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

yoursales

DECEMBER 23, 2019

During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Mimiran – More Leads and More Deals for SMB Services Business. Ninjodo – More Sales.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

DECEMBER 23, 2019

During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Maximizer CRM – All-Inclusive CRM Software. One Simple Price. Better Clients.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

JANUARY 29, 2021

Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Mimiran – More Leads and More Deals for SMB Services Business. noCRM.io - Lead management software that really helps salespeople.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 12, 2018

Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Mimiran – More Leads and More Deals for SMB Services Business. noCRM.io – Lead management software that really helps salespeople. Propeller CRM – The Best Gmail CRM for Innovative Small Businesses.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? This is not a winnable solution.

Payment Methods 187

Payment Methods Merchant Services Scale Payments 187

SaaStr

OCTOBER 29, 2019

This is a mobile solution for SMB’s to send an invoice and get paid. This lesson is a nod to the book, Monetizing Innovation. They’re overwhelmed by the payment decision of which plan to buy. It’s a visitor check-in solution. What do I mean by that? You can create paralysis for your customer.

Payments 100

Payments Pricing Compensation SaaS Payments 100

SaaStr

SEPTEMBER 13, 2020

You see that both organizations embracing this cloud movement, but specifically in COVID, more and more companies turning to the cloud as their solution for business continuity or for business growth in these times when shelter in place is making on-prem solutions difficult and in many cases, impossible to use.

Sales Hiring 152

Sales Hiring Scale Payments Cloud 152

SaaStr

AUGUST 26, 2022

These are categories of software that have existed for 30 or 40 years for a reason. You can mock Salesforce or Oracle or Workday, but these are endemic issues that will always need heavy software. Then a lot of folks will say, “Well, great, another video app. Jason Lemkin: They’re painkillers.

Sales Hiring 192

Sales Hiring Scale Sales Recruiting Scaling 192

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. Zylo is a software management system built for the cloud, pioneering a new standard in software management. ” Is it SMB or is it Enterprise?

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. But what’s more powerful about NPS as a program is the system and the system is the root cause analysis and follow up.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

Aaron Beashel

MARCH 9, 2018

The best way to illustrate what I mean is by examples, and I’ve used the email marketing software category to illustrate some of the different models taken by different companies in the space. It’s not the specific marketing tactics you use, but more the high-level description of how you acquire customers. Factors to consider.

Scale 192

Scale SaaS Payments B2B Strategy 192

Intercom, Inc.

JANUARY 23, 2020

Take HubSpot, for example: over the last five years, they’ve grown their app marketplace from 40 to 350 integrations. In the company’s early days, the team prioritized building integrations and doing co-marketing with big payment processors and subscription billing platforms. Today they boast more than 20 integrations.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

SaaStr

JULY 19, 2019

Prior to InCountry, Peter founded six and sold 6 enterprise software companies that were acquired by Sun, Citrix, VMware, Oracle, Sprinklr and Prograph. In terms of timing, how should entrepreneurs think about whether to start at SMB and move to enterprise or start enterprise and move to SMB? What are the considerations? *

VP of Engineering 132

VP of Engineering CTO Hire Technical Review Sales Hiring 132