Stax

APRIL 17, 2024

Companies and software providers that embed payment solutions into their services and platform are likely to attract and retain more customers. By using a cloud-based integrated payment software solution, you can provide a streamlined user experience while also earning an additional revenue stream through monetization.

Payments 68

Payments Merchant Services Payment Methods Payment Services 68

Payrix

MARCH 6, 2024

Embedded Payments have become a popular feature in the ecosystem of software developers who understand their role in driving better user engagement, value, growth, and competitive advantage. But in the rapidly evolving world of digital payments, nothing stays the same for long. How important is data to Embedded Payments?

Payments 100

Payments Embedded Payments Merchant Services Payment Solutions 100

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. What are SaaS companies?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Activation funnel.

SaaS Payments 87

SaaS Payments Payment Services Payment Methods Payment Solutions 87

User Pilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Collect user feedback to improve your user flows.

Payment Solutions 90

Payment Solutions Payments Software Review SaaS Payments 90

Subscription Flow

MARCH 28, 2024

The rapidly changing digital economy has led to a growing demand from SaaS businesses based in the US for more straightforward ways to handle international transactions. How It Can Become the Backbone of Your Online Transactions Section 1: Why you may need a merchant of record for SaaS companies?

Merchant Services 52

Merchant Services Payment Services SaaS Payments Payment Solutions 52

Intercom, Inc.

JUNE 22, 2022

The exciting new features launching today – Custom Actions and Custom Objects – are no-code capabilities that will help boost your self-serve resolution rate by allowing your bots to access external information and answer more questions than ever. How do they improve the support experience? Custom Actions.

SaaS Payments 218

SaaS Payments Payment Services Payment Features Payments 218

FastSpring

OCTOBER 3, 2023

Looking to leverage FastSpring’s 1ClickPay or other payments capabilities and want to try them for yourself? We’re excited to introduce the latest in FastSpring’s payments featureset: 1ClickPay. Here’s how it works: During their initial purchase, a customer saves their payment card details. Who Is 1ClickPay For?

Payment Methods 88

Payment Methods SaaS Payments Merchant Services Payment Services 88

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

Payment Methods 88

Payment Methods SaaS Payments Payment Solutions Payments 88

User Pilot

NOVEMBER 30, 2023

Step 1: Define your conversion points There are several conversion points in SaaS, each action bringing users closer to being paid customers or loyal users of your premium plans. Here’s what the progression looks like: Web pages and landing page conversion : These are usually the first point of interaction for most users.

SaaS Payments 81

SaaS Payments Payment Services Payment Methods Payment Solutions 81

Subscription Flow

FEBRUARY 12, 2024

In today’s blog, to help you streamline your financial processes, we will be going over Square integration with QuickBooks which can easily integrate to help you simplify accounting duties and streamline business operations. This will be saving you lots of time and lowering the possibility of errors associated with manual data entry.

Payment Services 52

Payment Services Payments Payment Features Merchant Services 52

User Pilot

DECEMBER 7, 2023

It will also guide you through uncovering and harnessing these insights in your SaaS business. These insights help modern businesses understand customers, create targeted marketing campaigns, identify business opportunities, and enhance the customer experience. To learn how this can help your business, book a demo today.

Payment Methods 85

Payment Methods SaaS Payments Data Payments 85

User Pilot

OCTOBER 31, 2023

Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions. What’s a free trial in SaaS? The idea is for trial users to engage and find the product valuable enough to start paying after the trial period. Book a demo to learn more.

SaaS Payments 74

SaaS Payments Payment Methods Strategy Payment Solutions 74

User Pilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. What is event data? Why should you collect event data?

SaaS Payments 77

SaaS Payments Data Payment Solutions Payments 77

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. Why is preventing churn critical for SaaS?

SaaS Payments 87

SaaS Payments Churn Underperforming Technical Team Payment Methods 87

Subscription Flow

APRIL 23, 2024

Understanding Paddle in 2024 Catering to more than 3000 SaaS clients in over 200 markets, Paddle is a market-leading billing and revenue management software. What Retain does is that it retries payments at optimal times for success and dispatches proven notifications to aid in revenue recovery.

Payment Solutions 76

Payment Solutions Payments Payment Services SaaS Payments 76

User Pilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences.

Innovation 79

Innovation Payments Strategy Payment Solutions 79

Stax

JANUARY 17, 2024

Automated Clearing House (ACH) payments are a type of electronic bank-to-bank payment system in the US. Unlike payments facilitated by card networks like Visa or Mastercard, ACH payments are managed by a body called the National Automated Clearing House Association (NACHA). Let’s get started.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

User Pilot

FEBRUARY 7, 2024

Your SaaS product’s free trial conversion rate is one of the most important growth metrics to track. That’s because an integral component of the product-led growth strategy is your ability to convert a free trial user into a paying customer. the focus is getting the user to reach value before the trial ends.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

FastSpring

AUGUST 2, 2023

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. Our customers have been quite happy with the service.” Here’s why. Set up a demo or try it out for yourself.

Payment Solutions 147

Payment Solutions Payment Methods Merchant Services AI Search 147

User Pilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It is also one of the central goals of the user experience design process. It also explores 15 strategies that help UX designers build trust in potential users. What is user trust? Why is user trust important in UX?

Payment Methods 85

Payment Methods SaaS Payments Strategy Payment Services 85

User Pilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. TL;DR In-app events are actions users take inside your products.

Payment Solutions 89

Payment Solutions SaaS Payments Payments User Experience 89

User Pilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. What is the SaaS conversion rate?

SaaS Payments 87

SaaS Payments Payment Methods Payment Solutions Payments 87

User Pilot

JANUARY 27, 2023

As a SaaS product manager , how do you give users a chance to experience your product value? Whichever model you choose for your product, there are things you can do to help your users convert. So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates?

SaaS Payments 87

SaaS Payments B2B SaaS Payment Solutions 87

FastSpring

FEBRUARY 8, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Bug Fixes and Enhancements : Our commitment to providing a seamless experience means regular bug fixes and enhancements.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. Note: The information contained in this article is not to be taken as tax advice. Because of this, most SaaS companies end up calculating indirect tax outside of the U.S.

Payment Solutions 88

Payment Solutions Merchant Services SaaS Payments Payment Methods 88

User Pilot

APRIL 29, 2024

TL;DR Segmentation is a process of grouping customers by shared characteristics. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. This enables more personalized and impactful approaches to meet customer needs.

Payment Solutions 79

Payment Solutions SaaS Payments Payment Methods Payments 79

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 89

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 89

User Pilot

FEBRUARY 22, 2024

Personalize the experiences of your new customers to accelerate their time to value. Introduce interactive walkthroughs in place of product tours to help users derive immediate value from your product. Provide great customer service to improve customer experience and make your products stand out.

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 71

Onboarding SaaS Payments Payment Services Payment Solutions 71

User Pilot

JULY 20, 2023

TL;DR Voluntary churn happens when customers cancel or downgrade their subscriptions while involuntary churn happens when a customer can’t continue using a service for reasons that are partially or entirely out of their control, most of the time related to payment processing issues. Bad customer service. Poor onboarding.

Churn 77

Churn SaaS Payments Payment Solutions Payments 77

User Pilot

FEBRUARY 15, 2023

TL;DR User friction is anything that impedes your users from completing their objectives within your product. Not all friction halts the customer experience or hampers the conversion process. Good friction can be introduced at various points in the onboarding process to increase adoption. a welcome message/survey).

SaaS Payments 91

SaaS Payments Payment Methods Payment Services Payments 91

User Pilot

JANUARY 11, 2024

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. Always explain why any information is needed before requesting it.

Onboarding 91

Onboarding Payment Services Customer Success Payment Solutions 91

How To Buy Saas

APRIL 5, 2024

In the age of digital transformation and fierce competition, e-commerce companies must optimize their business processes and improve efficiency. Reasons for High Bounce Rates Seo With David takes a detailed look at the numerous possible reasons for high bounce rates in their research: A complicated or inconvenient checkout process.

Benchmarks 40

Benchmarks Payment Methods Payment Services Payments 40

User Pilot

JUNE 29, 2022

This data enables product managers, customer success, and marketing teams to detect friction points and unravel product growth opportunities. Collect customer data and understand users better. Create personalized in-app experiences for customer segments. Behavioral segmentation data is the most valuable for SaaS companies.

SaaS Payments 89

SaaS Payments Software Review Payment Solutions Payment Methods 89

FastSpring

JANUARY 21, 2020

Subscriptions are the lifeblood of any SaaS business model. However, SaaS subscriptions can also cost businesses money if they’re not set up with the customer’s experience in mind. Incorrect payment details can lead to one of the unspoken reasons behind customer losses in the SaaS industry—involuntary churn.

Payments 81

Payments SaaS Payments Payment Features Payment Services 81

How To Buy Saas

APRIL 10, 2024

Autoresponder gives prompt replies to your customers, improving customer experience. Enables you with bulk contact list storage. Enable bulk messaging. Easy to navigate and user-friendly. Pros and Cons Positive Streamlines communication processes, automating the tasks effectively. User-friendly interface.

Payment Services 40

Payment Services SaaS Payments Payment Methods Payments 40