SaaStr

JUNE 7, 2021

I was an intern at IBM mainframe software when I was 20 years old. If you take this ability to not follow the herd and the experience, you can spot trends. When you think about it, when a trend is early, everybody thinks you’re wrong. I was a software developer, a product person. That was 30 years ago.

Sales Hiring 333

Sales Hiring Underperforming Technical Team SaaS Headcount 333

Clouded Judgement

SEPTEMBER 19, 2023

If you don’t want to manage all of the infrastructure around Iceberg (plus allocating headcount to do this!) The rise of foundation models and generative AI only furthers this trend. Iceberg leaned into the git functionality that software developers have become accustomed to.

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

ChurnZero

NOVEMBER 8, 2019

They enable proactive engagement by helping you organize, automate and scale your processes at every part of your customer lifecycle. In fact, they allow your team to manage more accounts without the need to increase headcount. . For most Customer Success workflows, CRMs require custom software development.

Customer Success 63

Customer Success Scale Headcount Scaling 63