Headcount, Operational efficiency. and Trends

Tactics to stay ahead of the curve and boost efficiency with proactive support

Intercom, Inc.

SEPTEMBER 8, 2021

Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Here’s how they’re doing it.

Scale

Scale Headcount Mobile Communication

12 Customer Success predictions and trends for 2023

ChurnZero

JANUARY 13, 2023

However, it’s tough to predict the future alone — so we asked Customer Success leaders across the industry to share their top trends for 2023. First, digital CS will become a way of life due to flat or reduced headcount. Here are 12 predictions and trends your team can take advantage of now to make a big impact this year.

Trends

Trends Customer Success Sales Hiring Scale

SaaS Brief

Tactics to stay ahead of the curve and boost efficiency with proactive support

12 Customer Success predictions and trends for 2023

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