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How To Structure Your Sales Organization For Maximum Efficiency

Sales Hacker

Traditional Sales Organizations – Growth of headcount in sales was structured around revenue per individual contributor (IC). ONB : OnboarderOnboards/Integrates a client and achieves first use. PODs should operate between 80-120% of quota. Once a POD operates efficiently, do not add AEs to it.

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Insights from Typeform: Leveraging Customer Success to Scale Your Business

OpenView Labs

Over this time, our headcount has grown by over 10x, and our revenue has grown by over 60x. They receive personalized onboarding and periodic catch-ups on the progress of their projects. Typeform is a unique online form and survey solution that makes the data collecting process more conversational and engaging for respondents.

Scale 69
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12 Customer Success predictions and trends for 2023

ChurnZero

First, digital CS will become a way of life due to flat or reduced headcount. Company-wide operational efficiency initiatives will force CS leaders to take a hard look at their teams, tools, and customer journeys. Do they have top performers in place who are operating efficiently and driving value?

Trends 98
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Lessons learned from growing a PM team in a hyper-growth startup

Point Nine Land

You just revamped the onboarding experience. Give the candidate ~5 real examples of the kind of things you have to prioritize: customer integrations, feature requests, strategic releases, bugs, database extracts, opportunistic features… and ask them to prioritize. An organizational task.