Sales Hacker

JULY 8, 2019

Kim herself is an incredible executive, and she walks through both professional lessons about how to scale a customer success organization, but also life lessons about how to reenter the workforce. She has more than 15 years experience building and scaling customer focused organizations at SaaS companies. It’s a fantastic show.

Customer Success 58

Customer Success Scale Fractional VPE Part-Time VPE 58

SaaStr

JULY 12, 2022

Now, I just invest in SasS companies. You have to create a repeatable process if you’re going to scale up the sales team. At $10 million in revenue, when you hit initial scale, there’s somewhere for them in the business, whether you’re VC backed, a lot of VC back, a little VC, whether you’re self?funded,

Sales Hiring 262

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 262

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Of course, not at scale.

Scale 129

Scale Scaling CTO Hire Part-Time VPE 129

SaaStr

JULY 30, 2020

Something that we did really poorly at TalentBin early on was not really focusing on a very crisply defined ICP and insufficiently investing in customer success. Like a VP of engineering would go to some conference, and hear someone on stage talking about how they need to be spending all their time doing recruiting, etc, etc.

Part-Time VPE 205

Part-Time VPE Scale Sales Recruiting Sales Hiring 205

SaaStr

JUNE 1, 2021

Hire the VP of Marketing, MBA, the VP of Sales, MBA, the VP of Customer, MBA, the VP of Engineering, MBA, and now, the odds of any semblance of survival, let alone success, are vanishingly small at this point. The issue the SMBs had was, “Well, I’m a 20-person consulting company. It got better.

Part-Time VPE 225

Part-Time VPE Technical Cofounder CTO Hire New CTO 225

SaaStr

JUNE 25, 2019

I started right at the end of 2011, and I started in the role of VP of engineering. The company was 145 people, 40 of which were engineers. We had been still growing in San Francisco, one extra office in Mendoza, and in scaling our company we were finding that customer service was a really big expense for us.

Engineering 131

Engineering Part-Time VPE Sales Hiring Scale 131