SaaStr

MARCH 1, 2024

You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. Upsell and retention is an art, science and craft. Or churn will increase, NPS will stagnate and decline, and upsell and revenue retention will be a fraction of what it could be. It’s the people.

Scale 252

Scale Part-Time VPE CTO Hire Fractional VPE 252

SaaStr

JUNE 23, 2020

In SaaS, it is recruiting your VPs and management team : SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. Upsell and retention is an art, science and craft. Finding, hiring and retaining these VPs is challenge #1 for scaling up.

Part-Time VPE 232

Part-Time VPE CTO Hire Fractional VPE Sales Recruiting 232

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Hiring a CFO. First: Why hire a CFO, anyway? . In Laika’s case, they decided to hire a CFO when they decided that looking only one quarter into the future was no longer sufficient. Employee Retention.

Sales Hiring 42

Sales Hiring Acquisition Forecasting Outsourced Development 42

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Your first SaaS customer success hire.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Point Nine Land

APRIL 21, 2021

There are many posts out there explaining how startup co-founders should “land the first sales, then hire the first 2 sales and when to hire a VP sales”. But, in my experience, there’s very little written about what is the equivalent for Product Management. Are you done with product management?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

User Pilot

JUNE 10, 2019

But first, an easily digestible definition for those who are new to the concept: Product led growth marketing is the use of the product as the primary driver of acquisition, and it also brings marketing’s involvement into expansion and retention. Long sales cycles and low revenue per employee. Poor retention and low customer LTV.

Growth Marketing 130

Growth Marketing Marketing Scale Payment Features 130