Intercom, Inc.

MAY 13, 2021

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? You can also read the full transcript of the interview, which has been lightly edited for clarity, below. Finding the right skillset.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Andreessen Horowitz

NOVEMBER 17, 2023

Joe: The first time I met you was in the interview process. And so, as I went around and I interviewed some of the other executives, I heard similar things. Because you sell in the enterprise in a very different way than you sell in SMB. And in our case, our SMB customers didn’t need any help to get it implemented.

Sales Hiring 98

Sales Hiring Scale Sales Underperforming Technical Team 98

Point Nine Land

APRIL 21, 2021

As interviewing 100 applicants can be quite draining, I recommend the following process: 1. A quick HR interview 2. Invite the candidate to a face-to-face or a Zoom interview. Culture fit interview. All-in-all, this is not uncommon to screen through more than 100 applicants to find 1 fit. If you like what you read in 2.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52