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SaaStr Podcasts for the Week with Zoom and Menlo Ventures — September 20, 2019

SaaStr

* When is the right time for startups to hire their first CMO? What should they have in place in terms of infrastructure, prior to hiring the candidate? Where does Janine see many going wrong when hiring their first CMO? * How does Janine look to reduce the friction when handing off between marketing and sales?

Scale 141
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A Roadmap to Customer Success for SMBs

SmartKarrot

Traceability and accountability become more viable when you are aligned with a customer success roadmap. Prospects with third party validation of products tend to believe more easily and move through the sales funnel much faster. Customer acquisition. How to build a customer success roadmap. How much are you planning to scale?

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SaaStr Podcasts for the Week with Front and ICONIQ Capital — April 3, 2020

SaaStr

In Today’s Episode We Discuss: * How Anthony made his way into the world of SaaS starting in the sales team at Box and how that led to his entering the world of marketing and creating the customer success category. * Why did Anthony and Front decide now was the right time to engage with billboards?