SaaStr
JUNE 29, 2025
Dear SaaStr: How Should Founders Build Their First Customer Success Team? Building a Customer Success (CS) team early is critical for SaaS startups. Here’s how early-stage founders should approach it: Hire Early, Even Before It Feels Necessary Don’t wait until churn becomes a problem. Customer Success should be a single-digit hire—ideally, your first 5-10 employees should include at least one CS hire.
Kellblog
JUNE 29, 2025
Every day I hear more and more about the “sea of sameness” from founders, CEOs, CROs, and CMOs. The dialog goes something like this: There are so many products out there, They are getting more similar, Customers are more confused than ever, Unable to see the differences between them. Thus, we are lost in sea of sameness. I believe the first four statements are largely true, though I might challenge statement two.
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SaaStr
JUNE 29, 2025
👉 10 Things Deel Did to Get from $1M to $100M ARR in 20 Months Deel recently announced it had crossed $1 billion in ARR, joining the exclusive club of B2B companies that have reached true unicorn revenue status. But how did they actually get there? The foundation was built in those critical early years—the journey from $1M to their first $100M ARR in just 20 months.
User Pilot
JUNE 29, 2025
Throughout my career as a product manager, I’ve seen too many promising mobile apps fail; oftentimes not because they lacked great features, but because the user experience fell short. With 88% of users considering leaving after a single bad experience , every usability flaw costs you lost revenue. That’s why I never ship without mobile usability testing first.
Speaker: Kenten Danas, Senior Manager, Developer Relations
ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!
SaaStr
JUNE 29, 2025
How a 20-year-old company found its second wind in the AI era TL;DR : Palantir just posted 39% YoY growth in Q1 2025, marking a stunning turnaround from the 13% growth trough of 2023. An unprecedented one in B2B. This isn’t just a comeback story—it’s a masterclass in how enterprise software companies can reinvent themselves when new technological waves create fresh demand for their core capabilities.
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