Stax

MARCH 16, 2025

That said, industry experts agree that your SaaS companys goal churn should be below 2%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

User Pilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This both shortens the sales process and enhances the customer experience.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

How To Buy Saas

MAY 29, 2025

This article goes beyond the buzz to show how AI is already driving results in SaaS, finance, retail, and operations, with lessons and case examples that any executive can learn from. AI-Powered Decision Making for Executives Data-driven insights are at the heart of AI’s value.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Full Session

DECEMBER 30, 2024

We’ve compiled a list of this year’s top 10 VWO competitors that can help you improve your site’s user experience and conversion rates. PostHog: A self-hosted product analytics platform with customer data tracking, analysis, and extensive integrations. You’re in luck! Book a demo to learn more.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

How To Buy Saas

MAY 26, 2025

Integration limitations: No third-party integrations with banks or external apps you can only integrate PayPal for accepting payments. Essentially, Pro gives you the full Skynova experience with every module unlocked. Customization in Skynova mostly refers to choosing which modules (add-ons) you want to enable under the Pro plan.

Software Review 40

Software Review Systems Review Technical Review Payment Solutions 40

Stax

FEBRUARY 19, 2025

As a SaaS business owner, you are always looking for ways to improve your software and boost your bottom line. When adding payment features for software users, the importance of including customer support for payment processing is no different.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

User Pilot

JUNE 26, 2025

Good help center designs promote self-service, allowing users to find answers independently without waiting for support. Which is exactly how users prefer it. So users provided with a well-structured help center end up happier, because they get help fast without any lengthy disruptions.

SaaS Payments 80

SaaS Payments AI Search Payment Solutions Payment Methods 80

Full Session

DECEMBER 23, 2024

FullSession Capture all user interactions, visualize trends and patterns, analyze user behavior, and optimize your site’s interface, usability, experience and performance with FullSession , our user behavior analytics software. View all user behavior data in one clear, simple dashboard. No worries!

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Stax

FEBRUARY 19, 2025

Through strategic ISV partnerships, businesses can enhance their service offerings, streamline operations, and open new revenue streams. ISV integrations offer numerous advantages, from improved functionality to a superior customer experience. Payment gateways for seamless online transactions. The Benefits of ISV Integrations 1.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

User Pilot

JANUARY 29, 2025

But is Hotjar session replay the best tool for your SaaS business too? Ill admit that it has decent capabilities for small teams, but it lacks critical features for adding more context and nuance to user session data. For example, you can exclude recordings of sensitive information on payment pages.

Technical Review 52

Technical Review Payments Payment Services Payment Solutions 52

User Pilot

APRIL 24, 2025

Recommended product manager job openings in data-driven companies 1. Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. A professional with strong analytical skills, capable of leveraging data insights to drive strategic decisions.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Stax

MARCH 11, 2025

Customers in this age of instant gratification always expect a smooth and seamless online payments experience. As a business owner, you must have a clear understanding of how online payments processing works to be able to create a hassle-free checkout process that will keep buyers coming back to your eCommerce store.

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

User Pilot

JUNE 25, 2025

As a growth manager, I’ve helped teams move past outdated tactics to create monetization models that foster win-win situations, maximizing revenue for the business while ensuring a seamless user experience. Now that we’ve got the basics, let’s go over the process of choosing your monetization strategy.

Payments 66

Payments Payment Solutions Payment Methods Strategy 66

USIO

MAY 16, 2024

Here are some of the most FAQs software companies ask Usio about integrated payments, along with comprehensive answers to help you navigate this critical aspect of your business. What are integrated payments? Why should my software company consider integrating payments? What types of payment methods can be integrated?

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? For example, at FastSpring, we have a lot of data about online shopping carts. We know that conversion rates for SaaS and software companies will vary by 30% or more just based on the checkout experience. Is it the interface?

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

Stax

JANUARY 17, 2024

Automated Clearing House (ACH) payments are a type of electronic bank-to-bank payment system in the US. Unlike payments facilitated by card networks like Visa or Mastercard, ACH payments are managed by a body called the National Automated Clearing House Association (NACHA). Let’s get started.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

USIO

JUNE 3, 2024

In the dynamic world of Software as a Service (SaaS), staying ahead of the curve means continuously evolving and integrating new functionalities that enhance user experience and streamline business operations. One such critical functionality is integrated payments.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

Intercom, Inc.

JUNE 22, 2022

Boost self-serve rates for a more seamless customer experience. Before today, our bots couldn’t easily access data living outside of Intercom. Build powerful self-serve experiences in Resolution Bot and Custom Bot with ease. How can Custom Objects and Custom Actions help your business to upgrade its customer service offering?

SaaS Payments 218

SaaS Payments Payment Services Payment Features Payments 218

Stax

MARCH 15, 2025

This is especially true now more than ever before as Software-as-a-Service (SaaS) solutions continue to be amongst the fastest-growing segment within the tech world. Consumer adoption of digital solutions is accelerating at a rapid pace, with the SaaS market projected to grow from $315 billion in 2025 to $1,131 billion in 2032.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

USIO

MAY 24, 2024

Choosing the right payment gateway is a crucial decision for any SaaS (Software as a Service) business or ISV. This decision impacts your cash flow, user experience, and even your company’s reputation. Security : Protection against fraud and ensuring data privacy is paramount.

Payment Services 130

Payment Services Merchant Services SaaS Payments Payments 130

User Pilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. What are they? Let’s get started.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Stax

MARCH 21, 2024

Research shows that the global software-as-a-service (SaaS) industry was valued at $248.76 As such, the advantages of SaaS offerings can’t be easily overlooked. SaaS business applications are web-based, which means that they are hosted on cloud infrastructure. tokenization, encryption). tokenization, encryption).

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. Adding payments to your suite of features and offerings enables you to provide more value to your users. What Is Merchant Underwriting?

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

User Pilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. What is event data?

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98

User Pilot

DECEMBER 7, 2023

Data is the backbone of modern marketing. Thus, properly harnessing data-driven insights is key to achieving product growth and business success. This article explores what data-driven insights are and why they are important. It will also guide you through uncovering and harnessing these insights in your SaaS business.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

User Pilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. GetResponse enables email campaign tracking and simplifies connecting with potential customers.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Identify friction areas.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

SaaStr

JULY 30, 2024

The traditional SaaS model doesn’t always scale, and not every company has all the bells and whistles to fund marketing, sales, and customer success teams. The PLG Orbit PLG is all about the product you’re building, making it frictionless, and creating a great user experience across the board for it to be a success.

Underperforming Technical Team 282

Underperforming Technical Team Enterprise Scale Payments 282

Stax

JUNE 20, 2024

The SaaS space is one of the most dynamic industries out there, which is why smart comapnies team up with strategic partners to drive growth and innovation. Enter ISVs, which play a crucial role in enhancing and extending the capabilities of SaaS solutions. Its purpose? To foster symbiotic relationships that drive mutual growth.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

User Pilot

NOVEMBER 30, 2023

Rushing to perform CRO audits without proper planning or a good strategy can skew your data and make you jump to the wrong conclusions. Step 1: Define your conversion points There are several conversion points in SaaS, each action bringing users closer to being paid customers or loyal users of your premium plans.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Stax

JANUARY 29, 2024

Innovative ISVs and SaaS companies know that one of the best ways to provide value to merchants—while improving your bottom line—is to provide integrated payments. For example, if you’re an invoicing software provider that lets SMBs manage their billing, then it makes sense to add payment processing tools to your platform.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. I learned a million lessons about SaaS, about start-ups, and about life along the way.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

User Pilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

SaaS Payments 98

SaaS Payments Scale Payment Services Payment Solutions 98