Intercom, Inc.

NOVEMBER 30, 2021

Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

The Angel VC

MARCH 23, 2016

As I wrote in the original post: It's a simple plan for an early-stage SaaS startup with a low-touch sales model – a company which markets a SaaS solution via its website, offers a 30 day free trial, gets most of its trial users organically and through online marketing and converts them into paying customer with very little human interaction.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

Stax

AUGUST 16, 2024

In this landscape, embedded payments have become a great way for SaaS companies to provide value-added services on top of their core offerings to customers. This helps SaaS businesses enhance their customer experiences and drive loyalty and profitability. The demand for embedded payments is huge.

Payments 88

Payments Embedded Payments SaaS Payments Payment Solutions 88

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Stax

JULY 1, 2024

Whether you’re a startup or an enterprise-level business, efficient payroll software is essential. Yet it isn’t always cost-effective to hire an in-house team to manage payroll, especially for businesses with a small headcount. Factors to consider when choosing a payroll software include headcount, budget, and tax compliance.

Payment Solutions 88

Payment Solutions Payment Services Payment Methods Payments 88

Intercom, Inc.

JULY 26, 2022

These are activities such as searching for information, switching between apps, and chasing status updates. “68% 68% of employees spend at least 30 minutes a day switching between apps. This doesn’t just slow your business down; it slows your customers down, too”. Use automation to make your headcount count for more.

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118

Intercom, Inc.

DECEMBER 15, 2020

With customer expectations on the rise, we look to find out how support leaders are creating best-in-class experiences to meet those expectations, and what support teams need to be set up for success as the future unfolds. It’s really powerful when your company can leverage that brain that you have in the support organization”.

Payments 118

Payments Payment Services Payment Solutions Payment Methods 118