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5 Interesting Learnings from AppFolio at $660,000,000 in “ARR”

SaaStr

There are several big leaders in property management software, and AppFolio is one of them. At $660m in “ARR” (a lot of that isn’t software, as we’ll see below), it’s trading at a $7.2 AppFolio is what the markets want in a software+ company, at least in 2023. Let’s dig in.

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A Complete Guide to SaaS Tax Software: Options, FAQs, and More

FastSpring

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. That’s why most businesses turn to tax software and/or tax consultants to help them manage indirect tax.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch. Integrations and Messenger apps.

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Behind the Round with SaaStr:  Chorus.ai Raises $45 Million

SaaStr

Last year, the company doubled its headcount, tripled revenue and landed on G2’s Top 100 Global Software list. . And some of the marquee customers include MongoDB, Gitlab and Qualtrics. . The funding comes at a point when Chorus is in the hypergrowth mode.

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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Support sales early.

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4 ways your support team can boost efficiency and do more with less

Intercom, Inc.

These are activities such as searching for information, switching between apps, and chasing status updates. “68% 68% of employees spend at least 30 minutes a day switching between apps. Use automation to make your headcount count for more. This doesn’t just slow your business down; it slows your customers down, too”.

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5 Interesting Learnings from Weave at $130,000,000 in ARR

SaaStr

.” But it’s also a reminder how hard it is to combine services, hardware and software and make money from SMBs. #3. Weave has added payment processing to its services, and as part of that, use Stripe per a 3 year term agreement. #5. Majority (59%) of its customers still pay monthly. Many SMBs just prefer it. #4.