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Scaling The Top SMB SaaS Companies: What It Takes with GGV Capital Managing Director Jeff Richards and GGV Capital Partner Tiffany Luck (Pod 647 + Video)

SaaStr

The SMBTech economy is very different from enterprise software, and there is massive opportunity to capture it. At this week’s Workshop Wednesday — held every Weds at 10 a.m. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep.

Scale 190
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Forget Support — Optimize for Full Funnel Customer Success

FastSpring

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level.

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10 of the best community platforms for online entrepreneurs

Natalia Luneva

However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network. Why should SaaS startups build communities? Further reading: How 13 SaaS Companies Use Community Marketing to Grow. #1 What is an online community platform?

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Is AI the Only Thing in SaaS that Anyone Cares About Anymore? Ask-Me-Anything Part 1 with SaaStr CEO and Founder Jason Lemkin

SaaStr

At a recent Workshop Wednesday , SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and IPOs in 2024 to managing and hiring a Head of Sales as a solo founder to AI and the future of customer success. Vertical software is nothing new,” Jason says.

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Startup Sales: Everything You Need to Know About Building Your First Sales Team

Chart Mogul

SaaS founders and operators need help structuring and understanding the importance of sales basics. Your startup sales playbook is your evergreen guide to securing happy, paying customers. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization.

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Customer Acquisition Guide For SaaS: Definition, Metrics and Examples

User Pilot

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition marketing refers to the subset of strategies and activities within customer acquisition that focus on marketing techniques to attract and convert potential customers. What is customer acquisition?

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Startup Sales: Everything You Need to Know About Building Your First Sales Team

Chart Mogul

SaaS founders and operators need help structuring and understanding the importance of sales basics. Your startup sales playbook is your evergreen guide to securing happy, paying customers. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization.