SmartKarrot

APRIL 4, 2023

Create systematised Customer Success playbooks, identify early warning signs of at-risk accounts, and create a route for development and resolution. Develop Daily Management with the help of the Customer Success leadership team to build team problem-solving skills and achieve important Key Performance Indicators.

Customer Success 19

Customer Success Scale Traceability Outsourced Development 19

CloudGeometry

MARCH 22, 2022

Using logging to track, compliance, traceability, resource utilization, and system behaviors are a core competence for application of log data. Depending on the kind of SaaS you offer, there’s a lot to learn from talking to customers about your product. To get to the next level, you want to know what customers are doing.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

SmartKarrot

APRIL 4, 2023

Create systematised Customer Success playbooks, identify early warning signs of at-risk accounts, and create a route for development and resolution. Develop Daily Management with the help of the Customer Success leadership team to build team problem-solving skills and achieve important Key Performance Indicators.

Customer Success 15

Customer Success Scale Traceability Outsourced Development 15

SaaStr

SEPTEMBER 20, 2019

What does the right onboarding process look like for a CMO? How are we seeing marketing also blend with customer success? 267: SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. * When is the right time for startups to hire their first CMO?

Scale 139

Scale Sales Hiring Traceability Acquisition 139

SmartKarrot

JUNE 9, 2023

Mismanaged tasks Projects must be broken down into small yet substantial steps/tasks in order for continued progress and traceability. Onboarding & implementation process Once the solution is finalized, the next step is to come up with an internal implementation plan. Say goodbye to traditional ways & embrace technology.

Payment Services 10

Payment Services Payments Payment Facilitation Payment Solutions 10

SaaStr

APRIL 3, 2020

As for Anthony, prior to Front Anthony was the founding CMO at Gainsight where he and his team are credited with creating the Customer Success category. If that was not enough, Anthony is also the author of Category Creation: How to Build a Brand that Customers, Employees, and Investors Will Love.

Sales Recruiting 184

Sales Recruiting Sales Hiring Scale Branding 184

yoursales

JANUARY 28, 2022

Drift – a messaging app for sales & customer success. Xtatio - Sell better with real-time insights from customer meetings. Sales Learning & Onboarding. Xtatio - Sell better with real-time insights from customer meetings. Drift – a messaging app for sales & customer success. Other Tools.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111