SmartKarrot

APRIL 4, 2023

Create systematised Customer Success playbooks, identify early warning signs of at-risk accounts, and create a route for development and resolution. Develop Daily Management with the help of the Customer Success leadership team to build team problem-solving skills and achieve important Key Performance Indicators.

Customer Success 19

Customer Success Scale Traceability Outsourced Development 19

SmartKarrot

APRIL 4, 2023

Create systematised Customer Success playbooks, identify early warning signs of at-risk accounts, and create a route for development and resolution. Develop Daily Management with the help of the Customer Success leadership team to build team problem-solving skills and achieve important Key Performance Indicators.

Customer Success 15

Customer Success Scale Traceability Outsourced Development 15

CloudGeometry

MARCH 22, 2022

Using logging to track, compliance, traceability, resource utilization, and system behaviors are a core competence for application of log data. Depending on the kind of SaaS you offer, there’s a lot to learn from talking to customers about your product. To get to the next level, you want to know what customers are doing.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

SmartKarrot

OCTOBER 27, 2020

Customer success is a relatively new function in businesses today. To stay intact with a plan and progress in a foolproof way, a customer success roadmap can help. There are many areas you need to look into while implementing customer success in your organization. Benefits of customer success roadmap.

Customer Success 10

Customer Success Scale Traceability Sales Hiring 10

SaaStr

SEPTEMBER 20, 2019

How are we seeing marketing also blend with customer success? 267: SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Why does Janine not believe in having the labels of “MQLs and SQLs”? What are the common causes?

Scale 127

Scale Sales Hiring Traceability Acquisition 127

SmartKarrot

JUNE 9, 2023

Mismanaged tasks Projects must be broken down into small yet substantial steps/tasks in order for continued progress and traceability. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo. It is only possible to track such micro tasks with a proper software tool to help.

Payment Services 10

Payment Services Payments Payment Facilitation Payment Solutions 10

SaaStr

APRIL 3, 2020

As for Anthony, prior to Front Anthony was the founding CMO at Gainsight where he and his team are credited with creating the Customer Success category. If that was not enough, Anthony is also the author of Category Creation: How to Build a Brand that Customers, Employees, and Investors Will Love.

Sales Recruiting 168

Sales Recruiting Sales Hiring Scale Branding 168