Sales Hacker

JUNE 16, 2022

First, ask yourself: Are your customer success, and rev ops, sales and marketing teams all aligned and working toward the same goals? Typically when the markets are down, you will see your marketing-sourced lead to qualified opportunity conversion rates start to decrease. Are they measuring the same things?

Scale 92

Scale Sales Hiring Sales Headcount 92

SaaStr

FEBRUARY 15, 2019

In the earliest days, Salesforce had a philosophy and that philosophy was customer success. You could only build a great company if you had customer success because the number one rule of scaling sales is referenceability. Mark Suster: Most VCs will tell you not to. Most VCs are wrong. Let me stop.

Pricing 108

Pricing Benchmarks Scale SaaS 108

SaaStr

JULY 22, 2019

He had a company called Wily back in 2000 that he started, that ultimately sold on to Computer Associates, and really was seen as the father of the APM market segment, and learned a number of things in that experience that we then applied in terms of building New Relic, which is his second go around on the whole monitoring space.

Scale 170

Scale Scaling Sales Hiring Underperforming Technical Team 170