Totango

DECEMBER 10, 2019

You may have heard that it’s five times more expensive to acquire a new customer than it is to retain a current one. This is because not only do you have to find and reach a new customer but you also have to walk them through the sales funnel. How can you help the sales team increase the number of licenses or upsells?

Retention 64

Retention B2B Enterprise Payment Services 64

ProfitWell

MARCH 27, 2020

Accurate SaaS reporting will answer some important questions about your business, such as: Has your revenue increased? Revenue is clearly the most important metric, but understanding your revenue flow involves more than just looking to see if it is up or down. Every business has seasonal revenue fluctuations.

Metrics 80

Metrics Software SaaS Churn 80

SmartKarrot

APRIL 23, 2021

Its revenue, of course. And to drive revenue of scale, companies need to hire a Chief Revenue Officer (CRO). While sales executives always have a seat at the C-Suite, it is required the Customer Success and Revenue executives also have a seat. What is a Chief Revenue Officer (CRO)? CRO versus CMO.

Sales Hiring 10

Sales Hiring Scale Revenue Customer Lifetime Value 10