User Pilot

OCTOBER 5, 2023

Calculating the actual customer acquisition costs accurately can be challenging, and CAC payback doesn’t consider customer lifetime value or differentiate between high- and low-value customers. Monthly Recurring Revenue (MRR) – for example from subscriptions.

SaaS Payments 105

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 105

User Pilot

DECEMBER 19, 2023

An account manager now has to do much more than just look at the finance side of things. Strategic account management increases customer lifetime value , drives up referrals and revenue, and reduces customer churn. Personalizing customer workflows according to their needs. User persona example.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103

Chart Mogul

MAY 15, 2020

SevenFifty’s VP of Finance and Operations, Jonathan Tartell tells us how they used their existing revenue data to improve financial reporting and create a compelling vision for investors. SevenFifty is an online marketplace for the alcoholic beverage wholesaling industry. What is SevenFifty.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Chart Mogul

MAY 15, 2020

SevenFifty’s VP of Finance and Operations, Jonathan Tartell tells us how they used their existing revenue data to improve financial reporting and create a compelling vision for investors. SevenFifty is an online marketplace for the alcoholic beverage wholesaling industry. What is SevenFifty.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Baremetrics

AUGUST 21, 2021

After that, we’ll explore how Baremetrics ’ business metrics monitoring and analytics solution can help SaaS businesses track their subscription revenue accurately and immediately, allowing for effortless and stress-free cash flow management. Calculating cash flow with the direct method 2. Multiple debtors and late payments 3.

Payment Solutions 97

Payment Solutions SaaS Payments Payment Methods Software Review 97

Baremetrics

SEPTEMBER 15, 2021

Growth rates in population Growth rates in personal financial savings Growth rates in business What is the Growth Rate Formula? A growth rate shows the percentage increase of a value, such as a population, over a given period of time. Growth rates in personal financial savings Growth rates can also be applied to personal finance.

SaaS Payments 81

SaaS Payments Payment Features SaaS Payments 81

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription.

Benchmarks 141

Benchmarks Churn Payments SaaS Payments 141

Baremetrics

JUNE 28, 2021

Some people will use PayPal or another payment gateway to keep track of their revenue and expenses - but what if Stripe isn’t the only payment gateway you use? What if some customers are paying by invoice? It can be calculated via two methods: direct or indirect. That’s a whole other ball game.

Metrics 59

Metrics Payment Services Payments Payment Methods 59

Baremetrics

MAY 18, 2021

When marketing a subscription business, you face even more challenges, like balancing retention and acquisition efforts, identifying new features that your customers are interested in, and working to maximize customer lifetime value. You can then adjust your marketing strategy accordingly.

SaaS Payments 100

SaaS Payments Customer Lifetime Value Payments SaaS 100

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. They also manage finances and supervise one or more engineering teams. In large companies, the CSM also oversees other customer success roles.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Baremetrics

OCTOBER 24, 2021

Stripe is indispensable for the average online business, providing the many different tools, reports, and customizations that power online payment processing, but it isn’t without limitations. For example, the Stripe analytics dashboard is lacking the needed depth for SaaS businesses that rely on recurring revenue.

Payment Services 97

Payment Services Payment Features Payment Methods Payments 97

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue? 3600/3 = $1200 ARR.

Finance 67

Finance Subscription Payment Features Payments 67

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue? 3600/3 = $1200 ARR.

Payments 62

Payments Finance Subscription Payment Features 62

Baremetrics

AUGUST 11, 2021

Revenue recognition, as per GAAP, states that payment is recognized as revenue after delivering the product or service in its entirety. In the SaaS industry, subscription fees are paid as monthly recurring revenue (MRR) and can be paid in advance for up to a year. GAAP is important to SaaS Businesses. Why is GAAP important?

Payment Methods 59

Payment Methods SaaS Payments Payment Features Payment Services 59

Intercom, Inc.

NOVEMBER 7, 2018

When the customer converted in your shopping cart, you had to pay a payment processing fee, right? All of these factors should be accounted for in your CAC calculations to make sure you’re doing an honest accounting of what it’s costing you to acquire a customer. It’s essentially a cap we pre-negotiate with our finance team.

Acquisition 202

Acquisition Scale Advertising Customer Lifetime Value 202

User Pilot

SEPTEMBER 2, 2020

You can also use it for embedding quizzes into your website! Social proof tools like Proof or Fomo – as the name suggests – help you display other users’ purchases on your website and instill a sense of scarcity and urgency in your users. Source: typeform.com. Source: chartmogul.com.

Payments 78

Payments Payment Solutions Software Review SaaS Payments 78

Baremetrics

NOVEMBER 10, 2019

For example, your marketing leader may not need access to everyone’s salaries, and yet they should be the person owning your marketing funnel driving the new customer forecast. The first method is error-prone to say the least, and the second is just too time-consuming (and still error-prone).

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Baremetrics

NOVEMBER 9, 2021

Bigger companies acquire SaaS products with a large customer base to improve the other assets in their portfolio. An example of synergy could be an ecommerce brand aggregator acquiring an ecommerce tool to scale the primary business. Payment processing can cause huge headaches for buyers if the account can’t be transferred.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

FastSpring

APRIL 30, 2024

If you’re selling your software, plugin, add-on, or other digital product for a one-time fee, you’re likely thinking about switching to a recurring subscription model. While the financial reasons are strong to switch to subscriptions, your path to roll out this massive change to your business is filled with peril.

Subscription 151

Subscription Payment Features Payments Payment Solutions 151