article thumbnail

Clouded Judgement 12.1.23 - Net New ARR Starts to Rebound + AWS ReInvent Recap

Clouded Judgement

A strong data foundation is critical for an effective AI strategy! ” And Adam Selipsky at Amazon said “many customers have completed their cost optimization, and we’re hopeful for increased growth. This is for information purposes and should not be construed as an investment recommendation.

AWS 293
article thumbnail

Monetization: What SaaS platform builders need to know to prepare for growth, Part 2

CloudGeometry

First, SaaS is a business strategy, not a technology strategy. Feature value: a function of time investment of users and customers The set of problems that your SaaS solves won’t survive long in the digital age if all it does is cut prices. Real time” is not a technical requirement.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Strategic Finance in Today’s Market: A Tactical Guide to Building & Scaling Your Team with IVP

SaaStr

In a fascinating workshop session, Miao shares his thoughts on how finance teams can contribute to company strategy and grow revenue. Growth Strategy Identify and implement new growth opportunities and revenue streams. Cost Optimization Identify and implement strategies to improve margins. Sign up for free.

Scale 173
article thumbnail

What Does it Take to Get CX Right? [It’s Not Just the Technology]

SmartKarrot

But surprisingly, most businesses have had a (very) late-start to actioning CX strategies. A customer might continue to use a product out of sheer need or habit but won’t want to invest any further if service, support, and the purchase journey aren’t seamless. It reduces your cost-to-serve. Pay attention to the CX engines.

article thumbnail

Managing infrastructure costs as your company grows

Intercom, Inc.

Our philosophy is to ship first and optimize later. The risk is that new features could cause costs to spiral out of control, but we find that when this strategy is implemented alongside our other principles, reactive cost management means we spend more time building and serving customer needs. Invest in the process.