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How to tell if your company has the right level of tech debt

OPEXEngine

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. Sometimes they do so intentionally because they feel pressure to get to market faster.

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How to tell if your company has the right level of tech debt

OPEXEngine

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. Sometimes they do so intentionally because they feel pressure to get to market faster.

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How to Make Better Decisions

Andreessen Horowitz

How can we operationalize a good decision process and decision hygiene into our teams and organizations? They begin by quickly covering common pitfalls in decision-making, then share specific tools not to do and to do, including how to operationalize good decision hygiene into teams. Good decision, bad outcome — that would be bad luck.

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11 proven, DevOps best-practices for continuous improvement

Audacix

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably.

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SaaStr Podcast #218: Twilio Founder, Jeff Lawson & SendGrid CEO, Sameer Dholakia on Why Developer First Is A Maturation In The Supply Chain Of Software

SaaStr

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Jeff Lawson: Sure.

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Customer Satisfaction: Benefits, Examples & Importance

Neil Patel

consumers who love a product or brand would ditch it after several poor experiences. More concerningly, almost one in five would do so after a single bad experience. Word-of-mouth marketing is extremely valuable. For instance: Bad question: Thousands of customers have left five-star reviews for [Product X].

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The Evolving Role of the CEO: As a Company Scales, How Your Job Changes (Video + Transcript)

SaaStr

Justin Kan : It seems like kind of a renewed emphasis or maybe a new emphasis on mental health and building a different kind of company, like one that’s maybe a little bit more balanced and focused on kind of the holistic experience of being a member of the team is something that’s intrinsic to both you guys’s companies.

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