SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6. Funding to date: $234M.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SmartKarrot

SEPTEMBER 24, 2020

To understand the SaaS business growth, let’s take a quick look at the SaaS history through this analogy. After the construction, the builder sells the apartment to different customers. But with the advancement of SaaS, the growth model has changed drastically. How customer success and SaaS business growth are symbiotic?

Customer Success 10

Customer Success SaaS Payments Scale Business 10

User Pilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You’ll need to use third-party engagement tools to turn these insights into actions.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Lou Assist is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous Lou Assist alternatives, it can be challenging to make a final decision.

Software Review 52

Software Review Pricing Technical Review Systems Review 52

ChurnZero

JANUARY 17, 2020

That being said, if you apply the right tactics, supercharging your CS efforts can be a simple process. We have relied heavily on ChurnZero Journeys to help automate the onboarding process, guiding customers to a desired state right out of the gates.” . Take comfort in the fact that every CS team must start somewhere! .

SaaS Payments 72

SaaS Payments Payment Services Payments Underperforming Technical Team 72

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

Sales Hiring 165

Sales Hiring Scale SaaS Payments Payment Services 165

User Pilot

JANUARY 17, 2022

To help out with this here are some of the best practices you should keep in mind when building your user onboarding process. Product onboarding is the ongoing process of educating your users in getting the most out of your product. Gamification can also help keep your users engaged. Subjective process.

Onboarding 96

Onboarding Payment Solutions SaaS Payments Payment Methods 96

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Education has impacted both the supply of … we’re talking about the B2B SaaS entrepreneurs and the supply of investors. Maybe fifty of them are B2B SaaS. Evgenia : Hi.

New CTO 151

New CTO Sales Hiring B2C CTO Hire 151

SaaStr

OCTOBER 4, 2019

Before that, Jeppe was the CFO @ Tradeshift where he first hand saw their scaling to 190 countries with offices in 6 different locations. In Today’s Episode We Discuss: * How did Jeppe make his way into the world of startups and SaaS with his becoming CFO @ Tradeshift? How does leadership change for Jesse in the face of scale?

Scale 123

Scale SaaS Payments SMB Sales Hiring 123