compliance Payment Features Scaling Underperforming Technical Team 
Stax
FEBRUARY 28, 2024
Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). However, only 10% of them currently employ these models.
ChurnZero
JULY 22, 2022
Does your Customer Success team have a shallow view of onboarding? Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. Q: Should the definition of first value be based on your team’s perspective or the customer’s perspective?
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SaaStr
MARCH 26, 2019
Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Our team is in Room 111.
Intercom, Inc.
JANUARY 5, 2022
In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.
Frontegg
DECEMBER 2, 2021
In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Additionally, our diversity-first team has grown to more than 30 top-notch talents (you are an incredible team of people, each and every one of you!)and
SaaStr
MARCH 18, 2019
Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations. Our team is in Room 111.
Point Nine Land
JUNE 22, 2023
Software is also a lovely thing to scale. SaaS companies in particular have high gross margins (no IT admin) and recurring revenues (subscriptions), a combination which means they can re-invest a substantial piece of their revenue into (hopefully) predictable growth. Still, it’s clear that things are different today.
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