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Market Gaps: 10 Ways to Spot Untapped Customer Needs

User Pilot

Your colleagues, especially customer-facing ones, can offer valuable insights into unmet user needs and shifts in the markets. Market research techniques, like industry-specific surveys and customer segmentation analysis, can help you find underserved user groups in the market. How do you recruit your interviewees?

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Feb 21 – Customer Success Jobs

SmartKarrot

To provide high levels of customer satisfaction, recruit and train the best customer success managers. knowledge of market research, consumer feedback, and user requirements. Expand the support organisation to offer worldwide, cross-product line, and multi-channel product assistance.

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8 Tough Lessons from Closing 12,000 Customers at WebPT (Video + Transcript)

SaaStr

Then I went over to the sales department. They said, well Nancy, that marketing machine you just met, they generate all these consistent leads. The demo is the sale and we close everybody in month. The first thing you bring in your playbook on sales. We schedule a demo in the same day. How can you sell more product?

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