Remove Compensation Remove Investment Remove Leadership Remove Marketplace as a Service
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Snowflake, CrowdStike and SumoLogic: “How to Leverage the Cloud Giants to Scale to 100 Million ARR and Beyond”

SaaStr

What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors.

Scale 194
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How Customer Success can get a bigger piece of the budget pie with Jeff Heckler

ChurnZero

According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. In our webinar, “ Convincing your CEO to invest MORE in Customer Success ,” Jeff shares how to win more budget for your CS team by backing up your requests with the right research and data.

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SaaStr Podcasts for the Week with PatientPop and Plaid — August 16, 2019

SaaStr

And I think that’s the opposite of what some people think of when they think of sales or sales leadership. There was the product and the service, which I just completely believed in. What VC wants to truly invest in a founder who is quote unquote, hustling 24/7. I was really happy to get that from him.

Scale 141
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What Type of Job is This: My First Year as Chief Product Officer

Casey Accidental

Building a consumer marketplace to drive incremental ticket sales to event creators. Julia, our CEO, had told me she wanted me to focus on growing the self-service business faster. So I gathered as much information as I could about these different strategic initiatives, as well as digging into the core self-service business.

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How to Build Your Own SaaS Partner Program (with Landing Pages)

Unbounce

Affiliates usually receive some kind of compensation (more on this below) for their work. These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis. Reseller Programs.

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Oracle’s Catherine Blackmore on the evolution of customer success

Intercom, Inc.

Sometimes, to develop a valuable service for your customers, you have to take one step back and understand what they need from you at that moment and where your gaps are. As the role evolves, it becomes more proactive – the CSM starts advising customers on how to make the most of their service and helps them succeed in their long-term goals.

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A Look Back: Talkdesk, Greenhouse, Algolia and Gainsight Coming Up On $10m ARR

SaaStr

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. Then we have the too good to be true plan… that’s if we get there, everyone gets compensated for that. Daniel : Yep.