Remove Company Culture Remove New CTO Remove Technical Review
article thumbnail

The $939B Question: Is AI Eating SaaS or Feeding It?

SaaStr

The Great Spending Showdown: AI vs SaaS in 2025/2026 — What Every B2B Leader Needs to Know We’re witnessing the most dramatic shift in enterprise tech spending since the cloud migration began 15 years ago. The answer today is: very few. But that could change rapidly as AI tooling improves and more case studies emerge.

AI Search 289
article thumbnail

5 Secrets to Moving Upmarket – How the Right Sales Tax Technology Can Support SaaS Growth

SaaStr

to, “When and how often is sales tax due to the state?”. So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Expanding into new sales channels is a common growth play. And, these laws often completely contradict one another. . Mark earned his B.A.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Rapid response: How we fixed our on call process to avoid engineer burnout

Intercom, Inc.

Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. Soon after, new teams started building a lot of new features and services, and they assumed full on call responsibilities. The history of on call at Intercom. There were too many people on call at any moment.

article thumbnail

SOC 2 Policies: What They Should Include and Why They Matter

Scytale

These policies form the basis of your SOC 2 control list, which auditors review to confirm youre meeting requirements. Scytale streamlined the process by providing expert-driven technology. Access Control Policy: Defines who gets access to what and ensures regular reviews. Our SOC 2 audit preparation was smooth sailing.

article thumbnail

Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

And then, in the 50s, they introduced this new thing, and there was resistance. We’ve gathered a list of articles, videos, and podcasts you can check out: Score Your Company’s SOC 2 Readiness. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. And then, it allows companies to be more enterprise-ready.

Scale 211
article thumbnail

Katie Burke on company culture: building a better work culture

ProfitWell

When designing your culture code, here are nine mistakes to be aware of. Mistake 1) Assuming everyone in your company is on the same page about the culture you're building. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates.

article thumbnail

10 Information Security Compliance Tips for 2025

Scytale

Virtually every business needs effective systems and technologies to protect sensitive data, ensure reliable operations, and reassure customers. SaaS companies, and anyone who manages sensitive information, need a comprehensive strategy to manage risks and comply with the latest regulations. DOWNLOAD WHITEPAPER 6.