$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)
SaaStr
JANUARY 30, 2023
This insight led Deel to focus on solving payments and compliance. Deel scaled the sales team from two to 250 account executives, but issues with productivity and enablement of the account executives cropped up. Without headcount planning for the support team, the company’s response time and customer satisfaction scores dipped.
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