Communication Management New CTO Payment Methods 
User Pilot
JULY 27, 2023
The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations.
Intercom, Inc.
DECEMBER 21, 2021
It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. The biggest, in August, we turned 10.
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Chargify
OCTOBER 4, 2017
Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Then, we found Chargify.
Chart Mogul
MARCH 9, 2020
CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments.
Chart Mogul
MARCH 9, 2020
CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments.
Outseta
OCTOBER 15, 2018
It made the rounds in tech circles online. The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken.
Baremetrics
MAY 4, 2020
The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. I’m talking about involuntary churn. Just how much damage is involuntary churn causing?
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