User Pilot

AUGUST 29, 2023

Product teams advocate strongly for users: they’ll gather customer feedback, conduct market research, isolate a clear target market, and ensure new features are built to directly address user needs. You don’t want to launch right into building new features if you’re not sure there’s a viable market.

Management 105

Management Interviewing Marketplace as a Service Product Marketing 105

How To Buy Saas

JUNE 7, 2023

Focus on Your Unique Selling Proposition (USP) You must concentrate on your Unique Selling Proposition (USP) to stand out in a competitive marketplace. Your USP distinguishes your company from the competition and gives clients a compelling reason to choose your products or services.

Social Media 40

Social Media Marketing Marketplace as a Service Trends 40

CustomerSuccessBox

MARCH 14, 2022

Learn and apply basic statistical tools to solve real-world Customer Success problems Track churn accurately Measure and interpret NPS and CSAT in new ways Construct predictive customer health scores Increase forecasting accuracy Improve business results. What you’ll learn. Customer Success Manager (CSM) Elite. And the best part?

Customer Success 52

Customer Success Marketplace as a Service Interviewing Mobile 52

ChurnZero

JUNE 22, 2021

This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service and strategy this course is for you. You’ll learn how to: Track churn accurately. Customer Success Manager: How to Reduce Churn and Increase Retention.

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

ProfitWell

MARCH 11, 2020

For years, aggressive customer acquisition strategies have dominated the marketing space. But as cost containment becomes a priority for businesses looking to thrive in the modern digitally-transformed marketplace, keeping existing customers happy and loyal is now a primary concern. The importance of MRR churn. MRR Delinquent.

Retention 52

Retention Metrics SaaS Payments Underperforming Technical Team 52