Frontegg

JUNE 1, 2021

How to Accurately Classify a Log in your SaaS application? Following my previous blog post on Audit Logs for SaaS Enterprise Customers , I’ve received a bunch of questions on what’s the difference between Audit Logs and other types of Logs you would typically encounter while developing a SaaS application. Type 1: Developer Logs.

Traceability 97

Traceability SaaS compliance Blockchain 97

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. With this model for some reason people churn out and that’s when businesses are more likely to see a net retention rate in SaaSthat is less than 100%.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Frontegg

OCTOBER 13, 2021

We have gotten used to entering email and passwords in the SaaS products we are using. This elevated friction increases churn, while reducing customer satisfaction. Additionally, as the number of SaaS services grows, the UX issue becomes more complex. The world of identity management is going passwordless.

Identity management 98

Identity management User Experience Enterprise compliance 98

User Pilot

MAY 16, 2023

To evaluate your value metrics and how you use them in your pricing plan, you can track metrics like customer churn , user retention, MRR, or customer lifetime value. Tracking product usage of your power users, as well as inactive/churned customers, allows you to identify the most valuable features and their usage limits.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

SmartKarrot

SEPTEMBER 25, 2020

In the past few years, the SaaS industry has grown from scarcity to abundance. SaaS has become a prime element in every business’s architecture. In a very short duration of time, AI has become the central marketable asset for the SaaS industry. The integration of AI with SaaS is a paradigm-shifting phenomenon.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

SEPTEMBER 25, 2020

In the past few years, the SaaS industry has grown from scarcity to abundance. SaaS has become a prime element in every business’s architecture. In a very short duration of time, AI has become the central marketable asset for the SaaS industry. The integration of AI with SaaS is a paradigm-shifting phenomenon.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

OCTOBER 26, 2022

For several reasons, both large and small customers can churn. Implementing a comprehensive account management program is the greatest approach to preventing an expensive breakup with your most valuable clients. Key account management is the tactical method businesses use to manage and expand their most crucial clients.

B2B 11

B2B Management Underperforming Technical Team Software Review 11