SaaStr

DECEMBER 5, 2023

By going upmarket, you can land bigger deals with more opportunities to upsell and lower churn. As Managing Director of Salesforce Ventures, Nowi Kallen , shared at last week’s Workshop Wednesday, there are five main challenges of moving upmarket and tips to follow if you want to succeed at Enterprise sales in today’s macro environment.

Scale 196

Scale Enterprise readiness compliance Enterprise 196

Intercom, Inc.

MAY 13, 2021

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? Since then, you’ve spent over 12 years in post-sales leadership. Finding the right skillset. So, I think it has served me well.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Are customers churning? Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). Employee Retention. Customer Health.

Sales Hiring 40

Sales Hiring Acquisition Forecasting Outsourced Development 40