Frontegg

JUNE 1, 2021

Following my previous blog post on Audit Logs for SaaS Enterprise Customers , I’ve received a bunch of questions on what’s the difference between Audit Logs and other types of Logs you would typically encounter while developing a SaaS application. Type 1: Developer Logs. Personas & Use Cases — Developers, for traceability.

Traceability 97

Traceability SaaS compliance Blockchain 97

Frontegg

OCTOBER 13, 2021

In order to get into and go through “passwordless rehab” successfully, we MUST understand why the older way of implementing and supporting passwords is so complex to build from the developer’s perspective. This elevated friction increases churn, while reducing customer satisfaction. The Challenge of Saving Passwords.

Identity management 98

Identity management User Experience Enterprise compliance 98

CustomerSuccessBox

FEBRUARY 28, 2022

With this model for some reason people churn out and that’s when businesses are more likely to see a net retention rate in SaaSthat is less than 100%. They have a net negative churn rate of 143%. SMBs churn faster and they have 100% which is impressive but without 110% and more NRR, it is hard to grow quickly.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

User Pilot

MAY 16, 2023

Identifying value metrics allows you to acquire new customers, refine your pricing strategy, grow revenue , improve customer satisfaction , and develop products. To evaluate your value metrics and how you use them in your pricing plan, you can track metrics like customer churn , user retention, MRR, or customer lifetime value.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

SmartKarrot

SEPTEMBER 25, 2020

The web-based software development version control and project collaboration platform, GitHub uses the SaaS model of delivery. That said, Shopify not only incorporates AI intrinsically but also provides developer tools for its users to instill the power of AI in their platforms. Okta believes in being highly customer-centric.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

SEPTEMBER 25, 2020

The web-based software development version control and project collaboration platform, GitHub uses the SaaS model of delivery. That said, Shopify not only incorporates AI intrinsically but also provides developer tools for its users to instill the power of AI in their platforms. Okta believes in being highly customer-centric.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

OCTOBER 26, 2022

However, far too often, companies do not have a set process in place for developing these crucial client relationships. For several reasons, both large and small customers can churn. Implementing a comprehensive account management program is the greatest approach to preventing an expensive breakup with your most valuable clients.

B2B 11

B2B Management Underperforming Technical Team Software Review 11