Stax

JANUARY 29, 2024

In today’s fast-paced business landscape, efficient and seamless payment processing is paramount to your bottom line. However, staying focused on the big picture can be challenging if your business is bogged down by repetitive payments and intricate billing procedures—both common hurdles for a billing system with inadequate functionality.

Stax 88

Stax Payments Payment Services Payment Features 88

FastSpring

JANUARY 5, 2021

When you were starting your online business, you probably weren’t thinking about how exciting the billing process would be unless you’re a trained accountant and love documentation, of course. Regardless of your professional motivations, billing and invoicing is a vital part of any successful business. Can it handle subscriptions?

Payment Methods 95

Payment Methods Payment Solutions Payment Services Payments 95

Subscription Flow

NOVEMBER 23, 2023

The current Software-as-a-Service ( SaaS ) business landscape is going through a mass subscription revolution. This has greatly facilitated the widespread implementation of subscription based billing models. Firstly, there is a bigger number of customers that need to be managed.

Payment Services 59

Payment Services SaaS Payments Payment Features Payment Facilitation 59

User Pilot

SEPTEMBER 14, 2023

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.

Payment Methods 104

Payment Methods Payment Solutions Payment Services Payments 104

User Pilot

MAY 6, 2024

TL;DR A user profile is a collection of details about an individual user: their identity, roles, personal details, or behavior. They may be inspired by a user but they don’t describe one real person. Technographic details on devices and platforms used to ensure compatibility and support across technologies.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Subscription Flow

NOVEMBER 13, 2023

The subscription economy is booming. However, with the bustling world of opportunities to earn recurring revenue , subscription-based SMEs are also faced with unprecedented demands for speed, efficiency, compliance and customer support. Let’s take a closer look. Chargebee Competitors: Why SubscriptionFlow?

Payment Features 52

Payment Features Payment Services Payment Solutions Payments 52

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? And how can customer success teams address them to ensure product growth? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. However, sometimes things don’t go as planned, and customers churn.

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

Baremetrics

FEBRUARY 2, 2021

Many SaaS businesses concentrate on offering an amazing product and then neglect customer support. They assume that when you have a great product, customers will always come back. In this guide, you will learn why SaaS customer support is so important, how to get started, and what metrics to use to track success.

Customer Support 59

Customer Support Payment Methods SaaS Payments Payment Solutions 59

Baremetrics

AUGUST 4, 2021

Declined payments in SaaS can be a real issue for both the customers and your company. Anyone tasked with understanding why payments decline or fail knows their work is cut out for them. From there you can get insights into your all failed payments using our dunning tool, Baremetrics Recover. Why do payments get declined?

SaaS Payments 98

SaaS Payments Payment Solutions Payment Methods Payments 98

User Pilot

JULY 20, 2023

Wondering how to reduce customer churn rate for your business? In this article, we review different ways to identify potential churn and deal with it. Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet.

Churn 98

Churn SaaS Payments Payment Solutions Payments 98

User Pilot

JANUARY 31, 2023

How to prevent churn by identifying at-risk customers? In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn.

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

Baremetrics

FEBRUARY 8, 2021

Deciding between Stripe vs. Chargebee for your online payment processing needs? Stripe supports online payments for e-commerce businesses, while Chargebee helps SaaS companies set up and manage their recurring payments. Get deep insights into churn, LTV, MRR and more to grow your business.

Payment Services 59

Payment Services Payment Methods Technical Review Payment Features 59

Baremetrics

AUGUST 30, 2021

Chargebee is a subscription billing and payment software system ideal for SaaS and subscription-based companies. Chargebee assists companies that offer subscription services in automating their billing procedures by enabling you to modify pricing, provide coupons, and conduct campaigns—all without the assistance of a developer.

SaaS Payments 93

SaaS Payments Payment Solutions Payment Methods Payments 93

Baremetrics

MARCH 30, 2021

If you are looking for the right billing and invoicing solution for your business, Zuora and Chargebee should be at the top of your list. Do they support the payment platform you desire? Do any of them have what you want in a subscription management service? Do the automation features match your interest? Let's find out.

Payment Solutions 105

Payment Solutions Payments Payment Features Payment Methods 105

Blulogix

JANUARY 5, 2024

Key Definitions in Subscription Billing: Demystifying the Jargon By BluLogix Team Welcome to the fourth installment of our comprehensive guide on selecting the right subscription billing platform. Before we go much further, let’s go deep into essential definitions and concepts in the world of subscription billing.

Subscription 52

Subscription Payment Features Payment Services Payments 52

Baremetrics

JULY 30, 2021

Chargebee is a company that offers a wide range of features and toutes itself as the leader in subscription billing management. Within their platform, users can manage various aspects of their online customers such as subscription, recurring billing, invoicing, payments, accounting, taxes, and more.

Systems Review 52

Systems Review Technical Review Payment Features Payments 52

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Smaller companies or niche publications looking for ease of use for handling their subscription operations will find its streamlined approach especially appealing.

Payment Services 87

Payment Services Payments Payment Solutions Payment Methods 87

User Pilot

APRIL 29, 2024

In contrast, a customer segmentation survey focuses on existing customers and their characteristics. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. How to segment customers in Userpilot.

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

Subscription Flow

JANUARY 26, 2024

Read more: Metrics that Matter: A Deep Dive into MRR, ARR, Churn, and ARPU for Subscription Business Models What is SaaS MRR growth? This method assists in preventing automatic responses to any small change. Read more: What is MRR, And, Why Is It Inevitable for Measuring Recurring Revenue for Subscription Businesses?

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. You may not be an expert, but you are at least familiar with the idea that your customers are only with you for a finite period of time. The graph below, taken from our Baremetrics account, shows our customer churn throughout January 2020.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Neil Patel

MARCH 8, 2021

WordPress outshines Wix in terms of flexibility for allowing users of all skill levels to create a more sophisticated website and customize it to their liking. Wix, on the other hand, forgoes some flexibility so beginners and non-coders without advanced needs can launch their websites in no time. WordPress Wins.

Payment Methods 109

Payment Methods Payment Solutions Payments Payment Services 109

Baremetrics

MARCH 15, 2021

Chargebee and Chargify have several features that make invoicing workflows easier for small businesses and startups. Chargify directly handles billing and invoicing of your customers, with a focus on B2B SaaS transactions. It mainly focuses on recurring bills and subscription management. Table of Contents.

Payment Features 59

Payment Features Payments Payment Services SaaS Payments 59

User Pilot

APRIL 29, 2024

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

Totango

AUGUST 23, 2022

B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Delivering customer support.

B2B 118

B2B Payment Methods Payments SaaS Payments 118

FastSpring

OCTOBER 13, 2023

TL;DR : Stripe markets themselves as a payment services provider (PSP), 2Checkout is a payment service provider with an upgrade option to make them your merchant of record (MoR), and FastSpring is a comprehensive merchant of record from the outset. Payment Gateways , Payment Processing , PSPs, MoRs — What’s the Difference?

Payments 133

Payments Payment Services Merchant Services Payment Methods 133

Baremetrics

FEBRUARY 15, 2021

When it comes to your unique payment processing needs as a growing business, which is better— Stripe vs. Authorize.net ? Rich Developer Toolkit Stripe includes high-tech developer tools such as Stripe Elements, Stripe Sources, and Stripe Connect for putting your own touch on how your business handles payments. Table of Contents.

Payment Methods 52

Payment Methods Merchant Services Software Review Technical Review 52

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. can provide payment processing, order fulfillment, financing options, and more. MoRs for SaaS Companies.

Payment Methods 138

Payment Methods Payment Services Merchant Services Payment Solutions 138

Full Session

DECEMBER 4, 2022

Keeping customers happy and engaged is essential to the success of any business. However, keeping them as loyal customers requires much effort. It gives you a clue on what’s not working with your customer retention strategy and can indicate other business model issues. Let’s start by defining the customer churn analysis.

Churn 52

Churn Payment Services Payments SaaS Payments 52

BrightBack

MARCH 30, 2020

Right now companies are experiencing an increase in customer churn due to the impact of Covid-19. This pandemic has completely disrupted the normal routines of consumers and businesses and a lot of customers want to (understandably!) If you’re a subscription company, you don’t have to experience churn en masse.

Churn 72

Churn Payment Services Payment Methods Management 72

ChurnZero

AUGUST 14, 2020

What are the benefits of integrating with Customer Success software? Get direct access to CRM data, such as accounts, contacts, opportunities, cases, subscription data (renewal date, license count, total contract value, etc.) as well as custom fields and parent-child relationships. What is customer support software?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

ChurnZero

MARCH 22, 2022

Customer friction points are any obstacles that stand between the customer and what they want — think clunky checkout processes, complicated phone menus, or any steps that feel extra and unnecessary. Reducing customer friction points means minimizing effort for your customers and, in the long run, maximizing revenue for you.

Payment Methods 98

Payment Methods Payment Services Payment Solutions Technical Review 98

Baremetrics

FEBRUARY 23, 2021

If your eCommerce business needs an online payment processor, perhaps you're considering Stripe vs. Braintree. Online payment platforms make it possible to send and receive payments. With the help of Stripe's API, businesses can build their eCommerce environments with ease. What is Braintree?

Merchant Services 59

Merchant Services Payment Services Payment Methods SaaS Payments 59

Baremetrics

JULY 23, 2021

With so much competition out there, sales teams must work fast to engage potential customers before they get drawn to other products. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Customer support 2. Why Use Pipedrive CRM?

Payments 98

Payments Payment Methods Payment Solutions Payment Services 98

ProfitWell

JUNE 15, 2020

How are churn and new revenue trending over time? MRR gain is new revenue from either acquired customers or upgrades in a given month. MRR loss is churn, or lost revenue from cancellations or downgrades. Last week, MRR gain spiked to almost +16% because it was the beginning of the month and subscriptions renewed.

Payment Methods 76

Payment Methods Merchant Services Payments Customer Lifetime Value 76

FastSpring

NOVEMBER 9, 2023

Get the latest from FastSpring’s Support leaders about preparing for Cyber Weekend, refund policies, strategies to decrease customer churn, and more. Preparing for Cyber Weekend: A Marathon, Not a Sprint Gearing up for Cyber Weekend in the world of ecommerce is like preparing for a marathon.

Payment Methods 78

Payment Methods Customer Support Payments Payment Services 78

User Pilot

APRIL 30, 2024

Quick product adoption hinges on user experience , effective promotion, strategic pricing , and strong customer support , each shaping user acceptance and satisfaction. You might search for more information online or ask others what they think. Churn rate : The rate at which customers stop using your product.

Payments 103

Payments Payment Solutions AI Search Payment Services 103

User Pilot

DECEMBER 19, 2023

Strategic account management increases customer lifetime value , drives up referrals and revenue, and reduces customer churn. An account manager performs several tasks, all of which revolve around cultivating long-term customer relationships. Personalizing customer workflows according to their needs.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103