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Gartner’s Top Strategic Technology Trends for 2022 Put IT in the Spotlight

BetterCloud

Although their work should be celebrated, Gartner urges executives to maximize operational efficiency and further transform the employee experience for remote workers. Shifting to business models that integrate digital and physical services. The Gartner document is available upon request here.

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Using Gross Margin to Score Your Product’s Maturity

OpenView Labs

Gross margin is the complete, consistent indicator of business maturity. It documents the business your product is building. It needs to be treated as a top-level operational metric that a founder must know and understand. “Gross margin is the complete, consistent indicator of business maturity.

Scale 52
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SaaS Company Benchmarking: Leveraging Metrics for Performance Insights

OPEXEngine

My experience reinforces the fact that SaaS business model variants and approaches to measuring performance via metrics are still very much undefined. What is the operating expense we can support under these assumptions? The answers to these questions for SaaS companies are well documented by widely accepted existing benchmarks.

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The Beginner’s Guide to Product Operations

SmartKarrot

Product operations is a process that allows you to see the big picture while still being flexible enough to adapt to changes in the marketplace. Product Management Vs Product Operations Vs Product Marketing. In addition to that, it develops new products that grow a business’s revenue and clientele. Final Thoughts.

Scale 10
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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

Then it’s about really understanding the customer’s business and using the levers within that business case to determine is the goal, make money, save money and reduce risk. So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those.

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Revealed: How Call Coaching Works Well with the New Generation Workforce!

SmartKarrot

Yet the operational efficiency of such an ecosystem relies on efficient communication, and that’s where an efficient call coach comes into play! Just as it sounds, Call Coaching is a process of building your cross-functional teams to communicate effectively and efficiently. What’s a call coaching?

Scale 10