Business Model Customer Success Payment Solutions Underperforming Technical Team 
Casey Accidental
OCTOBER 27, 2020
This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This post is a collaboration with Gilad Horev. Integration Platforms.
User Pilot
JULY 27, 2023
TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. They also manage finances and supervise one or more engineering teams. In large companies, the CSM also oversees other customer success roles.
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SaaStr
AUGUST 9, 2019
To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. When should one look to hire their first customer success reps? Here’s what Eyal and Megan talk about: How to develop software faster.
SaaStr
NOVEMBER 2, 2019
As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Does one have to expand the product line to retain customers? First, what is continuous customer development?
SaaStr
MARCH 18, 2019
Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Our team is in Room 111. They were self taught developers. Dare I say SaaS. Your registration.
OpenView Labs
JANUARY 29, 2020
How to optimize your freemium model. Freemium success stories. Stories of ditching a freemium model. When is freemium the right strategy for your business? Is Freemium The Right Business Model? Or, is it a high risk, dead-end approach likely to burden you with runaway costs and few paying customers?
Chargify
APRIL 23, 2019
There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. You may also hear this stage referred to as discovery , vision/mission , or problem/solution fit. and ‘Does my proposed solution solve it effectively?’ Ensuring your product, marketing and sales teams are aligned.
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