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The Ultimate Guide to Software Customer Churn

Stax

Lower churn leads to higher customer lifetime value (LTV), better brand reputation, and increased revenue. Aspects can include making sure you have the right ticketing system in place for customer support, sending the right follow-ups at the right time, or even ensuring you have a good feedback loop in place.

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The Ultimate Guide to Ecommerce Payment Solutions

Stax

Types of payment systems include hosted gateways, self-hosted gateways, and API-based payment systems. Here are the players and how they work together: Payment gateway – The customer-facing application connecting the eCommerce store to the payment processing system. But your business needs might change over time.

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Stax Celebrates 10 Years: Looking Back at a Decade of Growth and Payment Innovations

Stax

To the incredible Stax community: allow us to take a moment to recognize a milestone that we are extraordinarily proud of—our 10th anniversary. Sprinkled throughout this article are quotes from some of Stax’s long-standing employees, because who better to tell the company’s story than the people who help make it happen?

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Understanding the Nature of Payment Gateway Integration For Your Mobile App

Stax

A bad payment experience can lose customers and damage your brand. As with eCommerce and traditional payment systems, mobile commerce requires onlinepayment gateways. On the other hand, a bad payment experience can damage your brand and potentially cost you customers. This, in turn, will lead to more repeat business.

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Demystifying Credit Card Interchange Fees: What You Need to Know [2024 Rates and Updates]

Stax

Essentially, the merchant pays the card brand for the convenience of accepting this payment method since that is the way your customers want to pay. To ensure the interchange fees you pay are reasonable and competitive, it’s essential to regularly review and negotiate your fee structure with your payment processor.

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Credit Card Processing for Small Business: Everything You Need to Know

Stax

Stax, Payment Depot, and CardX are three of the very best providers in the industry. The customer can make the credit payment physically by swipe, dip, or tap, depending on your point-of-sale (POS) system , which will capture the credit card details. The payment could also be made via digital means.

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What is Integrated Payments and Should SaaS Companies Outsource Integrated Payments Support?

Stax

When choosing an integrated payment system, SaaS companies need not only the ability to enable a robust set of payment features but have the option for users to have support for their payment method. This is something not all integrated payment systems may do. That means less consistency in how payment processes support is handled.