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Why You Should Focus on Nurturing the Customer Relationship

Totango

Like farmers cultivating an orchard , enterprises must promote the growth of customers through personalized engagements that lead to repeated revenue yields, or harvests, throughout the customer life cycle. Every time customers engage with you, they should feel understood, valued, and acknowledged. Share Insight Across the Enterprise.

article thumbnail

Why You Should Focus on Nurturing the Customer Relationship

Totango

Like farmers cultivating an orchard , enterprises must promote the growth of customers through personalized engagements that lead to repeated revenue yields, or harvests, throughout the customer life cycle. Every time customers engage with you, they should feel understood, valued, and acknowledged. Share Insight Across the Enterprise.

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SaaStr Podcasts for the Week with B Capital Group and Bessemer Venture Partners — February 7, 2020

SaaStr

Given the wide variety of vendors and software that CIOs have to really engage with? Once you do get in front of them, often people say about the importance of really selling the long term vision of kind of the product roadmap itself, and how that really plays into how they think about the partnership.

Scale 172
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7 Easy (yet efficient) Ways to Prove Customer Value

CustomerSuccessBox

If they continue to receive value, they’ll continue the relationship with your brand. ROI helps to prove customer value. By showing that the ROI is greater than the amount that was invested. By quantifying how the customer feels and how s/he engages with your product. This supports your brand perception.