Tom Tunguz

OCTOBER 19, 2016

What is the optimal contract length with for your SaaS startup? It’s common to see SaaS startups initially price their products on a monthly basis, then add an enterprise “Call Me” plan which hides behind it an annual contract. It enables an early-stage software company to rapidly gather feedback.

Outsourced Development 100

Outsourced Development SaaS Payments Startup Sales Hiring 100

Frontegg

NOVEMBER 29, 2020

When building your basic SaaS product, you will need to face many different stages of development in order to make sure you are ready to enter the market. If you are reading this, you probably have already started on your SaaS journey and you may even be searching for resources or ideas to guide you. Preparing For (SaaS) Liftoff.

Outsourcing Services 98

Outsourcing Services SaaS Payments Payment Solutions Payments 98

Baremetrics

DECEMBER 7, 2023

Before reading through yet another “Top-29 SaaS billing platforms” feature comparison post, decide how you want the billing tool to play with the rest of your operations stack. This post is part of an ongoing series for SaaS founders and CEOs on setting up their financial stack in a scalable manner.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

The Angel VC

APRIL 24, 2015

When I talk to SaaS startups and take a look at their metrics, it still happens quite often that some of the numbers aren’t quite clear to me and it takes some time to clarify things. That said, I believe most SaaS companies can focus on a small number of revenue metrics which aren’t overly complicated.

Payments 193

Payments SaaS Payments Metrics Revenue 193

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 95

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 95

FastSpring

APRIL 30, 2021

Localized pricing helps software and SaaS companies expand their customer base and increase conversions. When price localization isn’t a part of your growth strategy, it limits long-term growth and prevents your business from reaching customers that want your products and services. Startup Stage.

Payment Methods 79

Payment Methods SaaS Payments Payments Pricing 79

User Pilot

JULY 4, 2023

Are you in need of credible Typeform alternatives for your SaaS website? In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. Reasons for seeking out Typeform alternatives vary from pricing concerns to the need for better branding options, more payment integrations, greater ease of use, etc.

Payments 75

Payments Payment Methods SaaS Payments Payment Solutions 75

Kellblog

OCTOBER 13, 2022

I might call this intentional MRR, much like signing up for a SaaS service on a month-to-month basis [2]. And what’s the impact on your other SaaS metrics? Unlike perpetual software license revenue, which was largely one-shot in nature [8], SaaS subscription revenue would recur. What’s your churn rate?

Metrics 132

Metrics SaaS Payments SaaS Payment Features 132

Baremetrics

DECEMBER 7, 2023

But based on the number of requests for worst-case scenarios we've gotten from customers in the past two weeks, there's a non-zero chance you are losing sleep over this if you are a SaaS founder. We want to help, and I believe my experience with other SaaS companies may be useful to you as you plan out your company’s new future.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. Book a demo with Userpilot and harness the power of digital analytics! Book a Userpilot demo to start benefitting from retention analysis!

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. Book a demo with Userpilot and harness the power of digital analytics! Book a Userpilot demo to start benefitting from retention analysis!

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. Book a demo with Userpilot and harness the power of digital analytics! Book a Userpilot demo to start benefitting from retention analysis!

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. Book a demo with Userpilot and harness the power of digital analytics! Book a Userpilot demo to start benefitting from retention analysis!

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. Book a demo with Userpilot and harness the power of digital analytics! Book a Userpilot demo to start benefitting from retention analysis!

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

JANUARY 11, 2024

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. A stellar FinTech onboarding process builds user trust , improves the customer experience , and reduces customer churn. Book a demo today to learn more! What is FinTech onboarding?

Onboarding 99

Onboarding Payment Services Customer Success Payment Solutions 99

Baremetrics

AUGUST 30, 2021

Unfortunately, this also means that our guard is up even when it comes to being sold a product or service that can actually help us. You could treat these events as customer discovery too, and ask participants for light feedback on your services. This brings us to a need for control. Collaborations are a prime example.

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

Subscription Flow

NOVEMBER 30, 2023

The way businesses in the technology, media, and telecommunications sector provide their goods and services is changing dramatically. Read more: How to Evaluate If Pay per Use Billing Is Meant for Your SaaS Business What is the pay per use pricing model?

Payment Solutions 59

Payment Solutions Payment Features Pricing SaaS Payments 59

Tom Tunguz

FEBRUARY 11, 2016

When we discuss payback periods in SaaS, we implicitly mean customer payback periods. Let’s take a hypothetical SaaS startup that sells a $20k product at a 75% gross margin. These the collections from new business booked by this account executive. The positive cash flows in blue grow over time.

SaaS Payments 111

SaaS Payments Sales Hiring Payment Services SaaS 111

Kellblog

FEBRUARY 23, 2021

ARR, ACV, bookings, TCV, new ARR, net new ARR, committed ARR, contracted ARR, terminal ARR, or something else? New ARR means you’re focused on sales adding water to the SaaS leaky bucket — regardless of whether it’s from new or existing customers. What’s Joe’s forecast for the quarter? 7,500K what?

Scale 83

Scale SaaS Payments Metrics SaaS 83

Intercom, Inc.

OCTOBER 1, 2019

. “These sales plays are our blueprint to scaling a billion dollar business” Our answers to these questions are the topic of our new book, Intercom on Sales. Inside we reveal the strategies, learnings, and best practices that have enabled us to build a business worth more than $1.275 billion. Get the recording.

Scale 155

Scale Sales Hiring SaaS Payments Sales 155

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In Casey’s last essay, he covered the differences between regular SaaS companies and SaaS-like Networks. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

Baremetrics

SEPTEMBER 8, 2021

The book value of equity The market value of equity Positive and negative equity What is the market value of Equity? Equity accounting vs. cost method Understanding Equity in SaaS The different forms of Equity Brand equity Property Equity In conclusion. Simply put, equity in SaaS is the value of owning a SaaS company.

Payment Methods 81

Payment Methods SaaS Payments Compensation Payment Services 81

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. In Today’s Episode We Discuss: * How did Dave make his way into the world of SaaS over 20 years ago? What are the clear differences between a good book and a bad book? What are they?

Sales Hiring 147

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 147

User Pilot

JULY 18, 2023

TL;DR Customer churn is the rate at which users discontinue their subscription or stop using a particular product or service. For established SaaS companies, the average churn is between 5% to 7% per year, early-stage startups should expect an average annual churn of 10% to 15%. Bad customer service. Poor onboarding.

Churn 87

Churn Payments SaaS Payments Payment Solutions 87

How To Buy Saas

MAY 2, 2024

Interakt is an affordable and user-friendly WhatsApp API provider that offers top-notch marketing services. It also helps brands market products and services on other channels like Facebook and Instagram by running CTW ads. Manage incoming orders and send payment reminders and abandoned cart messages. No pay-per-message.

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode. Actually, two.

Payment Solutions 153

Payment Solutions Pricing Payments Payment Services 153

Baremetrics

SEPTEMBER 9, 2021

When discussing the financial metrics for a SaaS company, revenue vs. profit is among the most common comparisons encountered. When a SaaS product or service has been developed, tracking the ROI (return on investment) involves always keeping revenue vs. profit at the top of mind. Table of Contents. What is revenue?

Payments 103

Payments Revenue Payment Services SaaS Payments 103

OPEXEngine

NOVEMBER 9, 2021

The contracts are identical twelve-month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. A startup closing only Contract As will be far more capital efficient than one capturing Contract Bs.

Sales Hiring 52

Sales Hiring Scale Payments SaaS Payments 52

Baremetrics

OCTOBER 12, 2021

Your SaaS business needs a solid system for finding qualified leads and converting them to customers if it will survive and thrive. Outbound lead prospecting aims to persuade leads to use a service or a product. Lead generation is the process of initiating customer interest to turn that interest into a sale.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

The SaaS Garage

JULY 18, 2019

Now the Munich-based startup will also launch in its domestic German market: Starting September 14, patients will be able to book their dental appointments online with AlfaDocs. Our SaaS-platform ensures both optimal patient interaction across the usual communication channels and it also increases the service level.

Payment Solutions 66

Payment Solutions Systems Review Payment Methods SaaS Payments 66

Baremetrics

AUGUST 22, 2021

When your client hands you cash, it is reported in your books. You can even see your customer segmentation , deeper insights about who your customers are , forecast into the future, and use automated tools to recover failed payments. As a SaaS founder, you know that failed payments can break your growth targets.

Payment Solutions 91

Payment Solutions Payment Methods Payment Services Payments 91

Sales Hacker

AUGUST 4, 2023

I’ve gone through a mix of emotions, reliving the insane 10-year journey that came out of a young Max being naively intellectually curious about how to scale sales at a startup. Beginning: I began my career at a startup in San Francisco called Udemy. We brought in bigger named sponsors and grew the brand beyond startups.

Scale 61

Scale Sales Hiring Sales Payments 61

Baremetrics

NOVEMBER 24, 2021

There are some amazing and comprehensive guide books out there for building a Shopify app (including this one from Shopify ). Baremetrics is the leading business analytics tool for SaaS and subscription businesses. Test orders can only be processed using the Bogus Test gateway or enabling the test mode of your payment provider.

Payment Solutions 98

Payment Solutions Development Payment Methods Metrics 98

Baremetrics

OCTOBER 19, 2021

Once you have your books in order and are comfortable with day-to-day bookkeeping, you can unlock the full potential of the information in those spreadsheets through data visualization. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

Payments 98

Payments Payment Methods Payment Services Payment Solutions 98

OpenView Labs

AUGUST 2, 2019

The farther you get into your startup journey, the bigger the challenges are likely to become. Here are some key ways you can maintain control over your startup when things get bumpy. Mark Moses, the CEO of CEO Coaching International, refers to this process as making the rules of engagement clear. Bills may begin to pile up.

Startup 40

Startup Part-Time VPE Payment Solutions Underperforming Technical Team 40

User Pilot

MAY 14, 2021

Growing numbers of SaaS companies are adding an onboarding survey to their customer sign-up flows. What types of questions should SaaS include, and why? Filled in after a sales call, but before the first customer payment. The value to your SaaS in surveying users like this is as follows: 1. What is an onboarding survey?

Onboarding 52

Onboarding SaaS Payments SaaS Underperforming Technical Team 52

Kellblog

AUGUST 7, 2019

In this post we’re going to look at the management accounting side of multi-year SaaS deals that grow in value over time. Say you sign a three-year deal with a customer that ramps in payment structure: year 1 costs $1M, year 2 costs $2M, and year 3 costs $3M. Let’s take an example from this KPMG data sheet on ASC 606 and SaaS.

Deferred Revenue 74

Deferred Revenue Pricing Payments SaaS Payments 74