Customer Experience Analytics: 5 Steps To Conduct a CX Analysis [Best Tools Included]
User Pilot
JUNE 16, 2022
What’s the value of it? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. This results in revenue growth and high user stickiness. Below you will learn formulas to calculate each.
Let's personalize your content