User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Increase revenue growth.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Subscription Flow

NOVEMBER 20, 2023

Businesses are shifting from rigid, consumption-based business models to flexible ones that let users pay for the goods and services they use only as much as they use them. Therefore, reengineering the value chain and realigning teams to the new business model are necessary for this major shift.

Payments 59

Payments Payment Features Payment Services Subscription 59

SaaStr

MARCH 25, 2021

It’s done it by going more upmarket, and better monetizing partners and services. A reminder that adding a bit of fintech to your SaaS can be a huge accelerant. A reminder that adding a bit of fintech to your SaaS can be a huge accelerant. Driving existing customer revenue up more than new logos.

Outsourcing Services 229

Outsourcing Services Payments Merchant Services SaaS Payments 229

SaaStr

JUNE 1, 2023

At SaaStr, our partners are an integral part of our events. We’ll see 2,500+ of the best SaaS founders, execs, and VCs NEXT WEEK June 6-7 at 2022 SaaStr Europa ! Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow. Grab tickets here. Grab tickets here.

Scale 195

Scale Payments Payment Solutions Artificial Intelligence 195

How To Buy Saas

MARCH 21, 2024

With over 50 billion SaaS service users in the US (including repeat customers) there’s little doubt about the health of the SaaS industry. But what exactly are these services, and should your startup business be using them? What Is SaaS? But what solutions can your startup business order?

SaaS Payments 40

SaaS Payments Payment Services Payment Solutions Payment Methods 40

SaaStr

JANUARY 30, 2023

20X year 1⃣ 12X year 2⃣ 5X year 3⃣ #deelspeed @deel [link] — Shuooo (@shuoshuooshuooo) January 23, 2023 When we look at SaaS companies’ success stories, everything looks great on their growth maps. Shuo Wang is the CRO and co-founder of Deel, one of the fastest-growing SaaS companies.

Sales Hiring 236

Sales Hiring Payment Services SaaS Payments Scale 236

Baremetrics

JANUARY 25, 2022

In recent years, a new discipline of financial management has emerged in response to cloud technologies and organizations growing reliance on cloud IT architectures and cloud-based business processes. Over the previous decade, many companies have embraced cloud-based services. Which cloud service providers do you use?

Payment Services 97

Payment Services SaaS Payments Payment Solutions Payments 97

SaaStr

APRIL 19, 2023

And their mix of software, payments and hardware revenue drives up the total deal size — but puts a lot of pressure on margins. 39% of their revenues from software, and going down. Payments are the largest segment (like Toast and Shopify as well), but at least low-margin hardware is a small percent of revenue.

Payment Solutions 247

Payment Solutions Point of Sale Payments SaaS Payments 247

SaaStr

NOVEMBER 22, 2023

So AppFolio is a big vertical SaaS+ success story I frankly don’t know as much about as I should. So AppFolio is a quiet member of the 10x ARR club – SaaS for property management – $660m run-rate, $7.2B Gotta Radically More Efficient in 2023 This is really the theme of the year in SaaS and Cloud.

Payment Services 246

Payment Services Payment Solutions SaaS Payments Payments 246

SaaStr

APRIL 23, 2021

Bill.com is one of the quiet SaaS success stories. Now they’ve scaled to $200m+ ARR growing 38% selling just to 100,000+ SMBs, solving a hard problem (i.e., automating the back office and payments and billing for SMBs), and doing it with 120%+ NRR. Making more and more money on each payment. Even small customers.

Payment Solutions 321

Payment Solutions Payments SaaS Payments Payment Services 321

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe. Can they preserve their dominance?

Payment Methods 105

Payment Methods Payment Services Payments Payment Solutions 105

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. We’re a cloud content management platform.

Payments 129

Payments Scale Scaling Revenue 129

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. Pros for Businesses Using Recurring Billing 2. Table of Contents.

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

AUGUST 24, 2022

Toast isn’t accelerating the way some SaaS leaders are, but still, 59% growth at $800m in ARR is something a few years back we would never have thought possible. #2. At least 20% of your customers from referrals and second-order revenue. #4. As the brand scales, they get more of a boost from inbound. #5.

SaaS Payments 297

SaaS Payments Scale SMB Payment Solutions 297

SaaStr

MARCH 8, 2024

VCs often enable these models. Blitz scaling. SaaS + hardware, SaaS + payments, etc. So be extra careful here — you have to be even more efficient than pure SaaS. Rag & Bone is selling to Guess $GES for $56m on ~$250m of revenue. And High Burn. The big D2C failures are prime examples.

Churn 238

Churn Startup SaaS Payments Venture Capital 238

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. Helps users adopt advanced features with a continuous onboarding process.

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

SaaStr

APRIL 24, 2021

A lot of our SaaS older times don’t quite know what to make with a lot of B2B startups these days, let alone some public SaaS companies. So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue?

Merchant Services 359

Merchant Services SaaS Payments Payment Solutions Payment Services 359

SaaStr

NOVEMBER 3, 2023

Toast is the latest SaaS leader to get much more efficient in the past 12-18 months, along with monday.com, HubSpot, MongoDB, and many others. It’s not only rare(r) to see such explosive growth by a SaaS company, but to also watch Jonathan’s exciting career growth at the more senior levels within a hyper-growth company.

Payment Methods 200

Payment Methods Acquisition Scale Payments 200

Blulogix

APRIL 2, 2024

From navigating account hierarchies and product configurations to handling intricate pricing models and regulatory compliance, the path is fraught with potential pitfalls that can impede business growth and customer satisfaction.

Payment Features 52

Payment Features Payment Services Subscription SaaS Payments 52

SaaStr

JULY 20, 2022

It’s something we don’t see too often these days, as $200m+ ARR sort of became the new floor to IPO in SaaS. Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Many SMB SaaS companies struggle to hit 100% NRR and 80% GRR. Series C ($5.35

SaaS Payments 249

SaaS Payments Scale Payment Methods Payments 249

Baremetrics

DECEMBER 7, 2023

Before reading through yet another “Top-29 SaaS billing platforms” feature comparison post, decide how you want the billing tool to play with the rest of your operations stack. This post is part of an ongoing series for SaaS founders and CEOs on setting up their financial stack in a scalable manner.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. million subscriptions transacted and Google’s marketplace has seen 3X growth in SaaS sales.

Scale 203

Scale Marketplace as a Service Cloud SaaS Payments 203

Casey Accidental

OCTOBER 27, 2020

This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time. In that essay , we also talked about how a more common route for a SaaS business is to become a platform. The Types of Platforms. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Stax

MARCH 19, 2024

Business owners are increasingly showing an overwhelming preference for SaaS platforms with embedded payment capabilities as part of their offerings. Not to mention the benefit of extra revenues from payment processing fees collected on each transaction. Request Quote What is Vertical SaaS?

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe. Can they preserve their dominance?

Payment Methods 52

Payment Methods Payment Services Payments Payment Solutions 52

SaaStr

DECEMBER 5, 2022

Yet, funded startups can learn a lot from the bootstrapped ones to grow smoothly and generate revenue. Paddle’s Senior Product Manager, Allissa Chan, and Chief Strategy Officer, Patrick Campbell, share their experience of scaling a bootstrapped startup. This is where SaaS companies generate most their revenue.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

SaaStr

MAY 8, 2021

I felt like when I was a SaaS CEO and had to go profitable, they helped saved my rear. But as time has gone by, and I’ve worked with more SaaS companies, I’ve also seen the downside of annual contracts at many start-ups as well: Annual deal collections can be tough for start-ups. This is still true. So for sure, do that.

SaaS Payments 273

SaaS Payments Payment Services Scale Payments 273

SaaSOptics

MARCH 10, 2022

It’s common for companies to have digitized some of their financial processes. While this is a step in the right direction, there are gaps in many processes that companies currently use that finance and billing tools can fill. We even wrote an entire blog about it here. SaaSOptics. They have a whole host of CRM tools to browse.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

SaaStr

AUGUST 17, 2021

Coupa is one of our favorite enterprise SaaS leaders at SaaStr, and one more folks should know about. It dominates the enterprise segment of a huge space — Spend Management — and completely eclipsed its predecessor, SAP/Ariba, which was an early SaaS leader. Professional Services are 17% of revenues.

Payments 311

Payments SaaS Payments SMB Payment Solutions 311

SaaStr

JANUARY 6, 2021

We also recommend diving into some of our top articles on how to succeed during the interview process and your first few months once you’ve gotten the job including: How to Succeed as a First-Time VP of Sales. ClickFlow , a SEO experimentation tool, is looking for aVP of Sales to help them scale over the coming year.

Sales Hiring 328

Sales Hiring Scale Payment Solutions Payments 328

SaaStr

SEPTEMBER 13, 2023

Founder and General Partner of Craft Ventures, David Sacks, shares his perspective on what to expect from SaaS in 2024. Can you raise a Series A if you’re not “AI SaaS?” Can You Raise A Series A If You’re Not AI SaaS? Sacks suggests thinking of every major platform shift as a pond. Is everything going to be focused on AI?

SaaS Payments 226

SaaS Payments Payment Solutions AI SaaS 226

SaaStr

SEPTEMBER 26, 2019

So, despite SaaS multiple and the public markets being at near record highs, we’ve seen things start to … wobble a bit overall in tech: The WeWork IPO simply failed , and the Peloton and Direct Smile IPOs were broken. One of the greatest SaaS companies of all times, but still, it turned out to be mortal. Slack is mortal.

SaaS Payments 276

SaaS Payments Sales Hiring Scale SMB 276

Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? This guide serves as a comprehensive overview of the options available for SaaS businesses.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

Chargify

SEPTEMBER 22, 2020

The technology industry is transitioning away from traditional business models and toward flexible, consumption-based billing , especially in the software as a service (SaaS) industry. This move has benefits for businesses and customers alike. Simplify Your Billing Processes. help to lower operating costs.

SaaS Payments 57

SaaS Payments Payment Services Payment Solutions Payment Methods 57

SaaStr

JULY 31, 2020

Founded in 2015, Chorus operates a SaaS platform that provides valuable insights from conversations – say with calls, video conferences and emails — for revenue teams. Last year, the company doubled its headcount, tripled revenue and landed on G2’s Top 100 Global Software list. .

Scale 349

Scale Artificial Intelligence Payments Payment Services 349

Baremetrics

JULY 8, 2021

Right away, its analytics tools made it easy to calculate key SaaS metrics and segment customers based on customizable attributes. MetricFire is a full-scale platform that offers infrastructure, system, and application monitoring using a suite of open-source monitoring tools. Solution: They signed up for Baremetrics.

Payment Services 105

Payment Services Payment Solutions Payments SaaS Payments 105