Intercom, Inc.

JULY 25, 2018

Beware of the epidemic of collaboration, common management mistakes and dysfunctional teams. Managing performance is one of the hardest things to do. Great companies are composed of 3 ingredients: the people, the product and the profit. You’ll move away from building your product. Short on time?

Scaling 152

Scaling Startup Headcount Engineering 152

Sales Hacker

MARCH 2, 2020

There are only about 10–15 books in each discipline, so you can easily read up on the books you’re likely to need or want. Management and Operations. Sales Manager Survival Guide. The 5 Dysfunctions of a Team. Sales Management. So what are the best sales books for helping you reach peak performance? Agile Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

FEBRUARY 22, 2019

Before LiveOffice Nick was Senior Director of Product Management @ Symantec where he led $378 MM market-leading email archiving / security businesses managing over 180 people across 3 continents. What does Nick mean when he says, “Product is to customer success what marketing is to sales.” Listen on Google Play Music.

Sales Hiring 113

Sales Hiring Customer Success Scale Sales Recruiting 113

SaaStr

NOVEMBER 15, 2023

The four critical learnings of going from nothing to $100M+ in revenue are: Maintain a culture of product innovation Treat new products like a mini startup Understand the three stages of executive hires Make the early-stage to large organization mental switch Let’s start with lesson one. The core challenge?

Scale 225

Scale Innovation SaaS Scaling 225