OpenView Labs

JANUARY 29, 2020

This guide, by LinkedIn’s Head of Global Monetization Strategy Josh Gold, is intended to teach subscription-based businesses how to evaluate whether the freemium model will drive revenue and lead gen for their business or result in failure. Freemium benchmarks. Freemium Model for SaaS – The Good, The Bad, and The In-between.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Baremetrics

MAY 7, 2019

Choosing the right combination of funding for your business is just as fundamental as choosing the right co-founders (or not), the right market, the right product, and the right team. To get started in finding the right funding options, answer these two questions as thoroughly and honestly as possible: What do I value?

Finance 111

Finance Startup SaaS Payments Payment Methods 111

User Pilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. Proactively reach out to dissatisfied customers with personalized solutions. What is customer attrition? What causes customer attrition?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 98

Subscription Flow

NOVEMBER 24, 2023

In this article, SubscriptionFlow offers an ultimate tech solution for those who want to run their eCommerce business and need to make transactions from or to the South African region. Reliable payment processing tells customers that you are reliable when it comes to payment processing.

Payment Methods 59

Payment Methods Merchant Services Payments Payment Services 59

User Pilot

OCTOBER 30, 2023

TL;DR User behavior analytics (UBA) is the monitoring, gathering, and analyzing of user actions and data using monitoring systems, allowing you to acquire useful insights into your users’ desires, concerns, and challenges.It Which specific aspects of your website or app frustrate them?

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Similarly, you can share Session Replays with other team members. Let’s take a closer look at its benefits.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. SaaS as we already understood is a software as a service. These saas can be either web or app-based or even both. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Baremetrics

MARCH 23, 2020

For example, a churned user on a $50/mo plan isn’t nearly as bad as a churned user on a $500/mo plan. Signs that you have a churn problem If you run a SaaS or subscription business, you’re in a constant battle to reduce churn as much as possible because it improves your monthly recurring revenue (MRR) and creates more sustainable growth.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

User Pilot

NOVEMBER 28, 2023

TL;DR Product analytics studies user interactions with a product or service, allowing product teams to monitor, evaluate, and assess data related to customer engagement and behavior. This information is used by teams to optimize their product or service to improve user experience. Let’s dive in!

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

User Pilot

NOVEMBER 28, 2023

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. Product Fruits is a platform designed to help you tackle issues related to software adoption.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Software Review 52

User Pilot

NOVEMBER 28, 2023

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. Product Fruits is a platform designed to help you tackle issues related to software adoption.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

FastSpring

FEBRUARY 23, 2023

Needless to say, Michael knows a thing or two about helping software and big tech manage their global marketing presence. This especially matters when you start promoting on social media apps like WeChat — marketing channels that are conversation-based. I interviewed Michael about successful global marketing strategies.

Payment Solutions 143

Payment Solutions SaaS Payments Strategy Software 143

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Because there is not benchmarks. Christian Lanng : So we started with something very, very narrow, which was invoicing. Work smarter, not harder. Want to see more content like this?

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

ProfitWell

MARCH 11, 2020

Again, a great customer acquisition rate with a bad customer retention rate is akin to throwing water into a leaky bucket. For subscription-based businesses like SaaS companies, understanding how many subscriptions you lose each payment period is crucial. You only recover 30% of customers who have a failed payment.

Retention 52

Retention Metrics SaaS Payments Underperforming Technical Team 52

Baremetrics

DECEMBER 18, 2019

Sean Ellis, who ran growth in the early days of Dropbox, LogMeIn, and Eventbrite benchmarked nearly a hundred startups with his customer development survey. Bad pricing practices are easy excuses for customers to cancel. We’re firm believers that every SaaS business needs a dunning solution. Audible ) Hybrid pricing (e.g.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

User Pilot

JANUARY 15, 2021

It’s the tools and methods you use to understand user behavior within your app. You need to make sure they are SMART, quantitative and benchmarked. 51% of people will never return to a company that they’ve had a bad experience with. Here are the need-to-know takeaways: What is Product Analytics? How to do Product Analytics.

SaaS Payments 90

SaaS Payments Payment Solutions Payments Underperforming Technical Team 90

ProfitWell

SEPTEMBER 24, 2019

In the subscription-based pricing model, customers pay on a regular basis for continued use of a service or product. By optimizing your pricing , you’ll gain an advantage in the market—and every little bit counts, especially with all software going to $0. Poor user retention. Poor MRR retention. Poor acquisition volume.

Pricing 64

Pricing SaaS Payments Strategy Payments 64

OpenView Labs

FEBRUARY 13, 2020

Sean Ellis, who ran growth in the early days of Dropbox, LogMeIn and Eventbrite benchmarked nearly a hundred startups with his customer development survey. We’re firm believers that every SaaS business needs a dunning solution. Guessing is a bad strategy. User Churn and Revenue Churn. Quick Ratio. It’s a no-brainer.

Retention 52

Retention SaaS Payments Strategy Payment Solutions 52

Sales Enablement, SaaS and Growth

OCTOBER 29, 2018

Retention truly is the foundation of growth for software as a service (SaaS) companies, but oftentimes, it is overlooked and undervalued. High SaaS churn is a corollary of poor retention - but it can creep up unannounced, and rather than deal a single fatal blow, it causes death by a thousand small cuts. This is always a huge mistake.

Churn 152

Churn SaaS Payments SaaS Payments 152