Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. So I think that’s where B2C has a much higher level of impact than B2B.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Mucker Capital

APRIL 6, 2023

Hila is a mentor with Mucker Capital. Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. If you work in B2C or e-commerce, you optimize that Add to Cart flow like crazy because that is your revenue. That is a natural hurdle for PLG motion.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

MARCH 1, 2019

And this is not just about something you do in a later stage, when you raise that $120,000,000 that PJ from Sherpa had done, but something you can do at the series A stage when you’re doing small hires to build out your team. I used to be a CTO and operator, co-founder of a SaaS start up. One other thing would be talent pickup.

Outsourcing Services 106

Outsourcing Services Sales Hiring CTO Hire Technical Review 106

Hull

JANUARY 22, 2019

These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Ad tech and our B2C peers have been able to precisely profile and engage consumers for years. Casey Winters Growth Advisor at Greylock. Dogpatch Advisors on building "relevance at scale" for sales enablement.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77