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This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWSservices.
You have to face challenging tradeoffs, the more of your team’s time you buy with hosted services, the less customization and higher cost you incur. Decide how much DevOps you want in your Development. Deciding up front how much devops you want your dev team to do is a critical step. And… It’s not fun.
Big enterprise customers have been buying software for a long time. Many started long before SaaS emerged as a smarter, better way to build, buy and sell software. That means they’ve got plenty of software they already depend on that needs to work with whatever your SaaS product can do for them. How do you respond?
Table Of Contents As a software engineering leader, you know application security is no longer an activity that you can palm off to someone else. With the increasing number of sensitive data security breaches, it's essential to have the right automated application security tools in place to protect your software.
Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. But you're in luck, because successful DevOps practitioners leave clues and patterns that you can start implementing today to supercharge the value from your DevOps program.
A few months ago, we retired our last pieces of infrastructure on DigitalOcean, marking our migration to AWS as complete. Our journey was not your regular AWS migration as it involved moving our infrastructure from classic VMs to containers orchestrated by Kubernetes. Lack of modern cloud features and managed services.
As enterprises increasingly become more open to introducing cloud software to their environments, you as a cloud provider must proactively anticipate their concerns and address them. Why are enterprise buyers' concerned about cloud software security? What security questions stop enterprise buyers from buying your cloud software?
In practice, SaaS teams use LLMs for chatbots, document summarization, code assistance, and more, so factors like cost, licensing, and safety all matter. A support chat might use a safe, compliant model, while a coding assistant might choose a highly capable coder. More options mean teams can pick the best-fit model for each function.
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